•Showcasing a profound knowledge of Apple products and their multifarious features, adeptly employing this knowledge to efficiently troubleshoot and effectively resolve technical challenges.•Supporting business customers,whilst also creating business leads for new andexisting company's•Providing personalised solutions,tailored to each individual customer•Providing valuable support for Apple's product launches.•Assisting consumers with: Business Support, Apple Care insurance, technical knowledge, product purchases, ways to buy, and Barclays iPhone Finance

•Teaching students between the ages of 9-10 years old (year 5)•Maths, Science, English, and Art •Supporting in exams •Assistance other classrooms/ year groups with teaching •Supporting PE lessons •Supporting school trips

•Working with an amazing team to support school leaders and governors around the country•Customer service via Emails, Live chats, and phone•Resolving customers issues •Educating new customers on the service we provide •Market research with the marketing team

•Fundraising for charitable causes.•Initiating discussions with the elderly diagnosed with demetia.•Creating fun activites to entertain the elderly.•Various outdoor activities such as rock climbing and ab-sailing.•Speaking to members of the Bromley community to build awareness for various charitable causes.•Organising, hosting and presenting entertainment shows.

Attended a workshop and seminar whereBarclays employees gave an insight ofwhat it is like working for one of the biggestbanks in the UK.Additionally, we did lots of group activities and I got the opportunity to lead a group to come up with ways to make the Barclays banking app more secure. We then later presented our ideas to the Barclays team.Furthermore, we learned about interview techniques and how to improve our CV.