Marvin Ballera

Marvin Ballera Email and Phone Number

Freelance Event Director and Floor Director @ Taguig, NCR, PH
Taguig, NCR, PH
Marvin Ballera's Location
Taguig, National Capital Region, Philippines, Philippines
About Marvin Ballera

Prior to starting my career as a team builder, I worked as a Virtual Assistant and managed several eCommerce businesses of a client. I helped in improving business processes, and trained and managed a team of Virtual Assistants.I also worked for various international financial institutions for 10 years and has been involved in creating an engaged and fun environment on the whole department I am a part of with the aim to achieve work life balance.Back in college, I became a leader of a Theater Organization, and conducted various workshops and team building activities.I am continuing to improve my craft in facilitation by enrolling in an Improv Class specifically with Third World Improv. I am learning to Be In The Moment, Active Listening, “Yes And” mentality, and Making Others Look Good.

Marvin Ballera's Current Company Details
Freelance

Freelance

Freelance Event Director and Floor Director
Taguig, NCR, PH
Marvin Ballera Work Experience Details
  • Freelance
    Freelance Event Director And Floor Director
    Freelance
    Taguig, Ncr, Ph
  • Team Weakest Link
    Experiential Trainer And Team Builder
    Team Weakest Link Nov 2018 - Present
    Philippines
    Marvin Ballera values Meaningful Connections. He offers a team building program designed to identify team weaknesses or team weak links namely Trust, Conflict, Commitment, Accountability, and Results links. This would help teams or departments in an organization avoid these pitfalls and achieve efficient and effective high functioning teams.Connect with Marvin:Email: teamweakestlink@gmail.comMobile: +639278762809
  • Uber
    Service Team Analyst Ii Us&C Voice Of The Customer
    Uber Apr 2019 - Dec 2023
  • Globe Online Stores
    Ecommerce Specialist
    Globe Online Stores Oct 2016 - Mar 2018
    I started as a Virtual Assistant for a client who has five US online drop-shipping stores. I did order processing, tracking and updating of order shipments, email management, and answering customer inquiries and complaints. I used Big Commerce, Shopify, and Houzz as the back end for these online stores. After a few months, the business grew and I eventually became the manager and trained additional three Virtual Assistants.
  • Jpmorgan Chase & Co.
    Cross Function Specialist
    Jpmorgan Chase & Co. Aug 2014 - Sep 2016
    I assisted basic customer inquiries and concerns like balances, transactions, and travel notifications for both retail and cards. I also directed calls to appropriate individuals and departments. I managed variety of customer service and administrative tasks to resolve customer issues efficiently.
  • Hsbc Data Processing
    Sr. Operations Representative
    Hsbc Data Processing May 2007 - Sep 2013
    I offered and set up payment arrangements for delinquent retail, loan, and card accounts. I effectively managed a high-volume of inbound and outbound customer calls. I also managed customer calls effectively and efficiently in a complex and challenging call center environment.

Marvin Ballera Education Details

Frequently Asked Questions about Marvin Ballera

What company does Marvin Ballera work for?

Marvin Ballera works for Freelance

What is Marvin Ballera's role at the current company?

Marvin Ballera's current role is Freelance Event Director and Floor Director.

What schools did Marvin Ballera attend?

Marvin Ballera attended Asia Pacific College.

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