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Marvin Cavalida Email & Phone Number

Computer Hardware Professional

Location: Metro Manila, National Capital Region, Philippines 2 work roles 1 school

1 work email found @sitel.com LinkedIn matched

✓ Verified August 2026 4 data sources Profile completeness 86%

Role

Computer Hardware Professional

Location

Metro Manila, National Capital Region, Philippines

Who is Marvin Cavalida? Overview

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Quick answer

Marvin Cavalida is listed as Computer Hardware Professional based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a work email signal at sitel.com and a matched LinkedIn profile for Marvin Cavalida.

Marvin Cavalida previously worked as Coach - Technical Support at Sitel and Technical Support Specialist at Sitel. Marvin Cavalida holds Bachelor'S Degree, Electrical Engineering from University Of Perpetual Help.

Company email context

Email format at sitel.com

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{first}.{last}@sitel.com

86% confidence

AeroLeads found 1 current-domain work email signal for Marvin Cavalida. Compare company email patterns before reaching out.

Profile bio

About Marvin Cavalida

Working in the BPO industry, from frontline customer service to technical support coach, has endowed me with extensive knowledge and experience needed to develop skillful people that not only meet but exceed client standards and expectations

Listed skills include Management, Contact Centers, Bpo, Outsourcing, and 7 others.

2 roles

Marvin Cavalida work experience

A career timeline built from the work history available for this profile.

Coach - Technical Support

Sitel

Pasig

• Managed team composed of 18 associates• Monitored and identified opportunities for improvement• Developed action plans to improve skill set of associates• Managed queue of campaign to ensure optimal SLA compliance• Coached associates to align individual with campaign goals• Tracked performance of associates ensuring adherence to client-set standards• Conducted final-stage screening of prospective new personnel • Piloted up-sell program for accessory sales as integral part of technical support • Developed spiels and approach for rollout of accessory sales to entire campaign• Reported weekly performance and suggested improvements in process to principal partner

Mar 2009 - Jul 2013

Technical Support Specialist

Sitel

Pasig City, Philippines

• Received and resolved escalated calls for technical support (Laptops and Monitors) • Provided assistanced for inbound customers in the capacity of L5 technical support • Provided help desk assistance for internal customers (general process inquiries) • Provided customer service on inbound calls (IT products and consumer) • Logged calls in concise and complete manner

Sep 2004 - Mar 2009

1 education record

Marvin Cavalida education

University Of Perpetual Help

Electrical Engineering

FAQ

Frequently asked questions about Marvin Cavalida

Quick answers generated from the profile data available on this page.

What is Marvin Cavalida's role at their current company?

Marvin Cavalida is listed as Computer Hardware Professional.

What is Marvin Cavalida's email address?

AeroLeads has found 1 work email signal at @sitel.com for Marvin Cavalida.

Where is Marvin Cavalida based?

Marvin Cavalida is based in Metro Manila, National Capital Region, Philippines.

What companies has Marvin Cavalida worked for?

Marvin Cavalida has worked for Sitel.

How can I contact Marvin Cavalida?

You can use AeroLeads to view verified contact signals for Marvin Cavalida, including work email, phone, and LinkedIn data when available.

What schools did Marvin Cavalida attend?

Marvin Cavalida holds Bachelor'S Degree, Electrical Engineering from University Of Perpetual Help.

What skills is Marvin Cavalida known for?

Marvin Cavalida is listed with skills including Management, Contact Centers, Bpo, Outsourcing, Vendor Management, Team Management, Team Leadership, and Call Centers.

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