Monitored product quality, managed department costs for good budget adherence and communicated necessary improvements to upper management • Programmed weekly schedule shifts and set daily goals for service Technicians •Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.•Optimized supply levels to keep stock within ideal parameters for expected needs.•Provided guidance to management regarding project bids for onsite improvements.•Established and documented protocols for preventive maintenance procedures, decreasing building issues inside and out, equipment issues, and reducing downtime.•Supervised team of Service Technicians and organized Vendor onsite jobs so to complete work in a timely manner according to company standards.•Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.•Negotiated contracts with vendors for cost-effective materials procurement.•Tracked and progressed maintenance requests in Realpage to meet schedules.•Monitored daily progress and work quality to provide guidance and direction to Service Technicians and Vendors.•Evaluated final results to determine quality levels and isolate root causes of any identified faults.•Contributed to development, implementation, and execution of maintenance programs.•Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.•Monitored priorities and liaised between maintenance team and leasing office, delegating tasks to complete on time. •Trained and mentored new hire

•Monitored product quality, managed department costs for good budget adherence and communicated necessary improvements to upper management • Programmed weekly schedule shifts and set daily goals for service Technicians •Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.•Optimized supply levels to keep stock within ideal parameters for expected needs.•Provided guidance to management regarding project bids for onsite improvements.•Established and documented protocols for preventive maintenance procedures, decreasing building issues inside and out, equipment issues, and reducing downtime.•Supervised team of Service Technicians and organized Vendor onsite jobs so to complete work in a timely manner according to company standards.•Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.•Negotiated contracts with vendors for cost-effective materials procurement.•Tracked and progressed maintenance requests in Realpage and Yardi to meet schedules.•Monitored daily progress and work quality to provide guidance and direction to Service Technicians and Vendors.•Evaluated final results to determine quality levels and isolate root causes of any identified faults.•Contributed to development, implementation, and execution of maintenance programs.•Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.•Traveled to various properties to assist with managerial and tech support •Monitored priorities and liaised between maintenance team and leasing office, delegating tasks to complete on time. •Trained and mentored new hire and promoted Service Managers• Submitted invoices for remittance and managed accounts payable

The vintage at South Meadows

Property Management