Marvin Oqueriza Benson Email and Phone Number

• Creating and Compiling Reports and Spreadsheets.• Manage Invoices and Billings.• Manage Service Repair Appointment.• Manage Purchasing and Quotation.

• Analyze and direct the costs and expenditures related to a company’s procurement• Proactively identifying, contacting and engaging qualified candidates for a job opening.• Develops procurement strategies by monitoring inventory movement and determining inventory levels of products.• Collecting data on good quality sources of goods and services.• Manage job portal accounts.

• Organisation and Co-ordination of Recruitment Events• Creation of marketing Collaterals required for Recruitment• Crafting of creatives like social media visuals, EDMs and newsletter• Management of marketing campaigns for recruitment events• Manage job portal accounts.• Take an active lead in design conceptualization and content styling • Work closely with agencies to develop platform, engaging, relevant an effective marketing content such as landing page and online ad. • Social media postings and reply management

• Required to assist with Operations duties such as supporting inbound/outbound calls, chats, email and/or video as it relates to the current program due to peak season requirements or as regular skill reinforcement.• Transition between various clients or LOB’s may require new hire training, nesting and supporting inbound/outbound calls, chats, email and/or video as it relates to the current program in order to meet client requirements and/or ensure proper skill development.• Performs user and group account maintenance and administration tasks related to the creation, modification, and management of account/program groups• Coordinates with Operations, IT, and Account Services to provides end user support and troubleshooting related to system and application issues• Provides documentation of corrective action taken related to system and application technical modification• Manages user and group privileges, definition of users and groups, analysis of users/groups hierarchies• Enforces rules related to the analysis, creation, and maintenance of customized call recording and interactions schedules• Creates customized queries for end-user support• Provides problem analysis and resolution in support of existing applications and project.

• Online English Teacher and sub-teacher if assigned teacher cannot attend his/her class.• Organizing and managing different events, activities, or even campaigns, ensuring to implement the company’s mission, vision, and goals.• Coach and Managing Luzon 51 Talk sites.• Conducting Initial Interview and technical checks and equipment for aspiring home-based Teachers.

• Handling escalation calls. • Handling problem tickets.• Providing feedback to upper management regarding customer issue. • Handling training and coaching for new hires tier 3 agents.