As a National Grid Engagement Specialist, I work with customers and stakeholders to identify new opportunities and solutions for their energy needs. I use my communication and problem-solving skills to build rapport, understand their pain points, and provide tailored recommendations. I have a background in sales, mostly in retail, where I learned how to deliver excellent customer service, generate leads, and close deals. I am also interested in technology, especially IT, and digital marketing, and I am eager to learn more and pursue new challenges. My goal is to find a career that will boost my potential and allow me to grow professionally and personally.