Marvin Tiu

Marvin Tiu Email and Phone Number

AWS Certified x 1 | ISC2 CC – Certified in Cybersecurity @ Elisha Telecom
london, greater london, united kingdom
Marvin Tiu's Location
Metro Manila, National Capital Region, Philippines, Philippines
About Marvin Tiu

With over a decade and a half at Elisha Telecom, my expertise in VoIP solutions and customer service excellence has been instrumental in driving the company's growth. Our team has adeptly combined cloud technologies with strategic customer service, enhancing operational efficiency and customer satisfaction.My recent certifications in cybersecurity have strengthened our commitment to secure, reliable telecommunications services. By integrating these advanced skills into our solutions, Elisha Telecom is poised to continue its trajectory as an innovator within the industry.

Marvin Tiu's Current Company Details
Elisha Telecom

Elisha Telecom

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AWS Certified x 1 | ISC2 CC – Certified in Cybersecurity
london, greater london, united kingdom
Website:
elishatelecom.com
Employees:
8
Marvin Tiu Work Experience Details
  • Elisha Telecom
    Technical Support Engineer
    Elisha Telecom Jan 2024 - Present
    Skilled in troubleshooting, systems administration, and account management. Dedicated to providing top-notch customer service and clear support to users of all levels. Passionate about technology and continuous learning.
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  • Elisha Telecom
    Technical Sales Engineer
    Elisha Telecom Jan 2009 - Dec 2023
    - Provided technical support to customers, including troubleshooting phone line service, software and hardware issues- Developed and maintained customer relationships while providing excellent customer service- Interpreted customer requirements, developed and presented tailored solutions to customers- Conducted follow-up research on customer feedback and satisfaction and identified areas of improvement- Troubleshot and resolved customer enquiries regarding phone related issues, hardware requirements, and system integration
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  • Elisha Telecom
    Technical Support Engineer
    Elisha Telecom Nov 2007 - Jan 2009
    - Assisted with Level 1 technical support tasks- Handled customer inquiries and resolved technical issues- Provided excellent customer service- Configured of on-premise PBX systems, telephony interface card, VoIP gateways and IP phones
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  • Ambergris Solutions Inc.
    Technical Support Associate
    Ambergris Solutions Inc. Dec 2006 - Jan 2007
    Metro Manila, Philippines
    Job responsibility is to provide customers with immediate technical support and game related inquiries regarding Electronic Art's (EA) video game titles via email.
  • Metasystems Development Inc
    Imaging Assistant
    Metasystems Development Inc Nov 2004 - Mar 2006
    Metro Manila, Philippines
    Job responsibility is to scan hard copy documents into digital file format.

Marvin Tiu Education Details

Frequently Asked Questions about Marvin Tiu

What company does Marvin Tiu work for?

Marvin Tiu works for Elisha Telecom

What is Marvin Tiu's role at the current company?

Marvin Tiu's current role is AWS Certified x 1 | ISC2 CC – Certified in Cybersecurity.

What schools did Marvin Tiu attend?

Marvin Tiu attended Coursera, Coursera, Up Institute For Small-Scale Industries (Up Issi), Mfi Polytechnic Institute Inc., Ama University.

Who are Marvin Tiu's colleagues?

Marvin Tiu's colleagues are Allen Nopre, Leizyl Morales, Marvin Tiu, Prospero Lacaba.

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