Cross Functional project lead from Concept to Launch phases for multilpe pricing workstreams designed to increase FedEx's profits. Departmental Lead for systemic issues and process improvements, which reduced corrupt pricing time and eliminated system caused invoice adjustments while working with various IT partners. Team member for process improvements for three pricin systems utlitizes by the Pricing Adminstration department.

•Project lead and core team member from Design to Launch of Corporate Initiatives including Triumph, NAFTA Expansion, SPUR, Pricing Logic Changes, SMASH and International Pricing Expansion for Automated Pricing Load system (responsibilities includes writing business requirements, reviewing system requirements and testing lead)•Developed, researched, and evaluated project plans that impact business processes and implementation tools; developed solutions and workflows to accommodate applicable changes.•Lead for identifying and resolving production issues with PRS and Revenue Systems IT for CHEERS pricing, FXF and APL issues•Developed and completed test case writing and execution of test cases•Provide updates and recommendations to management regarding issues that need to be addressed/resolved throughout the Triumph X-Opco Project

•Train and mentor personnel that handle the daily tasks involved in account movement and pricing (including Microsoft Access, Excel, Pitt1 and GPI)•Lead for process improvement for ground account movement process (including design and writing business requirements)•Participant in cross-functional marketing teams including Small Business Marketing, Pricing Admin Research, Audit, FXF Pricing, Ground Implementation and IT Revenue Systems development teams to incorporate business strategies

•Manage the movement and pricing of FedEx national and global accounts via Microsoft Excel, Access and FedEx’s mainframe system•Identified and implemented business development opportunities by data mining in EDW and made recommendations for process improvements intertwined with FedEx’s Corporate Pricing strategy (presented to upper management) •Participated in Everest Cross-Functional Development Process classes in order to become certified (March 2007)

•Managed a sales territory via relationship management and customer base growth of over 1000 government accounts that generated over $8.5 million in annual revenue including the Marines, Navy and State Government of Arizona•Market programs, services and products to generate revenue and enhance existing customers’ business experience through different marketing channels (including the internet, presentations and trade shows) •Performed research on the government agencies and departments to actively pursue new business opportunities•Managed and organized team training classes •Gave presentations to the team to explain new products and services •Developed sales skills through Richardson’s Consultative Selling and FedEx’s REDI sales trainingThree-time member of the FedEx Closers CollegeBravo Zulu recipient for top close within Phoenix Sales Division

•Manage a sales territory via relationship management and customer base growth of over 1200 commercial accounts that generate over $3 million in annual revenue •Market programs, services and products to generate revenue and enhance existing customers’ business experience•Analyzed customers’ accounts to construct contractual agreements both beneficial to the company and the customer•Developed sales skills through Aslan sales training and development