• Scaled the Editor AI team from 1 to 4, establishing a foundation for future growth, while spearheading the development of AI-powered productivity tools that significantly enhanced user engagement and product adoption.• Led the strategic planning and execution of AI-driven projects, including Image Tools, Text Tools, and Content Fill, which received outstanding feedback during Open Beta, positioning the company as a leader in AI innovations.• Implemented comprehensive dashboards and monitoring tools that ensured seamless deployment, resulting in a 30% improvement in project turnaround time and a significant reduction in post-launch issues.• Authored PRDs and technical specifications, and facilitated day-to-day execution decisions to ensure project success.• Developed test scripts, conducted QA tests, and finalized integrations with vendors, accelerating the deployment across multiple AI projects.• Coordinated seamless transitions for Editor AI to take over AI projects from other teams, minimizing disruption and maintaining continuity.• Developed on-call worklows and runbooks for Editor AI features.• Championed data-driven approach and high-quality standards, setting up automated alerts anderror dashboards to proactively identify and address issues.• Cultivated a high-performing team culture, organizing offsite events and fostering opencommunication, which increased team morale and retention.• Served as the 2024 Puente (Figma's Latinx ERG) Community Lead, planning events, hostingmeetings, and driving community engagement.

• Directed strategic planning and resource allocation: Led team brainstorming sessions and collaborated with Product and Design teams to prioritize high-impact initiatives.• Facilitated cross-functional collaboration: Coordinated w/ multiple teams to deliver a comprehensive revamp of Plan Spaces, enhancing UX. Oversaw key projects such as VAT support, Creator Statements, and Team Paid Resources, ensuring they were completed on schedule.• Managed urgent feature improvements: Successfully met tight deadlines for critical Plan Space community enhancements.• Reduced product tech debt: Deprecated frustrating features like ratings and reviews, remixes, and pinned comments, streamlining the UX.Enabled community publishing from teams and organizations, supporting key company priorities and driving growth.• Oversaw launches without dedicated PM support: Maintained a strong focus on quality and timelines, ensuring successful project completions.• Ensured effective communication, maintained team morale, and navigated re-organizations with an open-minded approach.

• Guided the recruitment process for engineering talent and the Chief Technology Officer, ensuring alignment with company goals and culture.• Provided strategic advice on architecture and implementation of the payments infrastructure, enhancing system efficiency and scalability.• Recommended and evaluated third-party service providers, optimizing integrations to support business objectives and growth.

• Overhauled eng-wide interview process, updating rubrics and training for interviewers, resulting in a more efficient and consistent hiring process.• Expanded the Growth Pillar from 3 to 12 engineers, leading to increase in project throughput and successfully managing the acquisition and activation funnels to optimize performance.• Implemented a company-wide Incident Response Process, reducing incident resolution times by35%, and introduced a Slack bot that streamlined on-call worklows, resulting in improvedengineer satisfaction.• Oversaw the successful renewal and integration of third-party analytics tools, ensuringcontinuous data-driven insights that guided strategic decision-making and contributed to a 20%increase in user acquisition.• Organized Growth Pillar into focused teams and transitioned to managing theAcquisition and Activation funnels• Improved Knowledge Management by centralizing docs and creating templates for futureexperiments, tech specs and test strategy documents

• Led the Events & Communications team to enhance and scale data processing technologies at Fast.• Established and grew a new team from the ground up, expanding to three engineers.• Delivered an events service to enhance user funnel visibility across the entire stack, collaborating with Data and Product teams to define requirements, expectations, and KPIs.• Collaborated with all Backend teams to deprecate duplicate code and migrate to a centralized Communications Service, introducing best practices for monitoring and alerting.• Partnered with the Infrastructure team to standardize monitoring dashboards across all Backend lanes, reducing latency in incident alerts.• Leveraged the new Events Service infrastructure to transition more inter-service communication to an asynchronous subscription model, improving reliability and monitoring.• Gathered requirements and developed a roadmap to address latency issues between Frontend and Backend, achieving a proof-of-concept that reduced latency by up to 800ms.

• Designed and developed the architecture for subscription processing services, ensuring scalability and reliability.• Established the Commerce Engineering team at Quibi, successfully recruiting and onboarding top engineering talent.• Managed the engineering partnership with T-Mobile, enhancing collaboration and project alignment.• Oversaw services supporting subscription billing systems, including the creation of an on-call schedule and implementation of an incident response process.• Collaborated with leadership to define project requirements, allocate necessary resources, and set timelines for deliverables.• Delivered a Customer Support portal, enabling the management of approximately 300 calls per day by providing tools to investigate subscription issues and address customer concerns effectively.• Managed the experimentation framework to test and optimize user designs and pricing models, driving the identification of the best value propositions.

• Revamped payments processing services, creating a unified experience across GoFundMe products. This initiative reduced redundancy by 50% and decoupled services from a specific payment provider, enabling smoother transitions to other providers.• Developed and deployed the Charity Search service, reducing search times from 3 seconds to under 150 milliseconds (a 20x improvement). This project also decoupled search functionality from an external provider and incorporated full-text search capabilities.• Onboarded and mentored 2 new engineers, guiding them through their integration into the payments systems and accelerating their contribution timelines.• Revamped infrastructure cookbooks (Terraform and Ansible), simplifying the continuous delivery process for payments services and enhancing deployment efficiency.

• Spearheaded data integrations with partners, enriching on-location social media posts with valuable information (e.g., hotel loyalty and season ticket holder statuses), resulting in a200% increase in user engagement.• Designed and launched a customer-facing API to provide developer access to venue data, significantlyenhancing the adoption of our Visitor Delightfulness Index among hotel and stadium clients.• Optimized query performance by 10x, reducing response times from 2 seconds to under 200 milliseconds by overhauling search and data aggregation services.

• Architected and delivered surveys product• Delivered external surveys ingestion platform• RESTful web services development, Enterprise Integration Patterns development using Spring Integration, MySQL, Mongo, Elasticsearch, RabbitMQ, Spring MVC, Jersey• Delivered Revinate's first partner API, providing access to hotel reviews from over 100 review sites and key-metrics and sentiment analysis• Delivered and responsible for maintaining internal RESTful API that supports Revinate's mobile applications and surveys product line