As a seasoned professional with over a decade of experience across diverse industries, I bring a wealth of expertise in people management, relationship building, and digital marketing. Graduating from LSPR-Jakarta with a major in Marketing and a GPA of 3.47, I have honed my skills through various roles, beginning as a CRM Staff at an Agung Podomoro Project to my current position as Senior Customer Relations at MTARGET.co and mailtarget.co.My journey includes impactful roles such as Social Media Specialist and Marketing Strategic Planner at Oktagon, where I crafted and executed digital marketing strategies, and Assistant Marketing Manager at Electronic Solution, where I led partnering and promotional initiatives driving brand growth. As Assistant Manager CRM at PT Shield On Service Tbk, one of Indonesia's largest outsourcing companies, I enhanced customer engagement strategies. Venturing into the dynamic startup ecosystem, I served as a Business Manager at Bridestory and Product Consultant at Prinzio, fostering business development and product innovation.At MTARGET.co and mailtarget.co, I spearhead customer success strategies in the SaaS industry, leveraging advanced email marketing solutions and API integrations. Throughout my career, I have interacted with professionals at all levels, including C-suite executives, gaining deep insights into various products and services. My journey from entry-level roles to leadership positions underscores my adaptability and dedication to continuous growth.I am driven by core values of honesty, truth, and loyalty, ensuring I treat everyone with respect and equality. My leadership style is grounded in these principles, fostering a collaborative and respectful work environment.Key skills include Customer Relationship Management (CRM), Digital Marketing Strategy, Social Media Marketing, Business Development, Product Consultation, SaaS Sales and Customer Relations, Leadership and People Management, and Strategic Planning and Execution.