Marvin Laag

Marvin Laag Email and Phone Number

Customer Success Specialist @ Premio
Marvin Laag's Location
Cebu, Central Visayas, Philippines, Philippines
About Marvin Laag

WordPress and Web Hosting

Marvin Laag's Current Company Details
Premio

Premio

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Customer Success Specialist
Website:
premio.io
Employees:
11
Marvin Laag Work Experience Details
  • Premio
    Customer Success Specialist
    Premio Dec 2022 - Present
    View
  • Ionos
    Second Level Technical Support Representative
    Ionos Jul 2017 - Dec 2022
    Cebu, Central Visayas, Philippines
    - Resolve escalated cases from Level 1 teammates- Conduct coaching as continues improvement and learnings- Communicate with backend team to resolve tickets- Assist teammates in handling website and email migration- Process website and email backup requests- Reproduce and isolate website problems to identify the root cause- Handle email setup and configurations (IMAP, Exchange, Outlook Web App)- Taking care of domain registration and processes- Expert in WordPress, part of daily customer support- Web Hosting account administration- Install Plesk and settings configuration- Advanced knowledge in SSH usage and WordPress CLI commands- Report innacuracy in Knowledge-based articles
    View
  • Venus Pawnshop Inc.
    Information Technology Support Specialist
    Venus Pawnshop Inc. Mar 2014 - Jun 2017
  • Odesk
    Customer Account Representative
    Odesk 2012 - 2014
    View

Marvin Laag Education Details

  • Father Saturnino Urios University
    Father Saturnino Urios University
    Information Technology

Frequently Asked Questions about Marvin Laag

What company does Marvin Laag work for?

Marvin Laag works for Premio

What is Marvin Laag's role at the current company?

Marvin Laag's current role is Customer Success Specialist.

What schools did Marvin Laag attend?

Marvin Laag attended Father Saturnino Urios University.

Who are Marvin Laag's colleagues?

Marvin Laag's colleagues are Delci Santos Vasconcellos, Nimisha Ashok, Gazman Scharky, Emine Alici, Oluwaseun Sekoni, Guerra Reis, Wynliah Tenebroso.

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