Senior engineering and operations leader experienced in consistently and successfully developing emerging technologies and getting them into customer’s hands. Have led globally dispersed teams in all phases of the product life cycle including concept, development, deployment and ongoing operations, while effectively managing and cultivating customer relationships. Adept at achieving goals with limited resources.Defined the system requirements and architecture and managed the development of an IP Television system.Led engineering, deployment and operations teams for the Wink interactive television system that was deployed to set-top boxes in 7M+ U.S. households. As employee #7 of a startup company, defined, architected and led the development of the real-time embedded systems software for “Front Desk” a user friendly, home office phone system that implemented advanced features (fax mail, find me, and selective call handling by time of day and caller ID) years before they became standard capabilities of IP phone systems.Turned around relationship with major cable company on local cable advertising traffic and billing products by addressing customer issues, improving accountability and driving issues to resolution.Specialties: Digital Media, Advertising, Television, Video , IPTV, Telecommunications, Engineering, Embedded Software, Engineering Management, Operations Management, Flash, C, C++, Perl, PHP