Operations officer for emerging environmental graphics company.• Responsible daily operations including administrative, purchasing, client services and manufacturing.• Responsible for recruiting with HR, department hiring and terminations, and annual reviews for all employees.• Responsible for equipment, service contracts, supply negotiations, and related services.• Primary estimator for all custom projects.• Direct project teams for job cost and pricing.• Project management of key accounts.• Sales support and consultation.• Collaborative solution process for implementation of products and services.

Columbus Ohio leader for dynamic visual graphics company with locations in Beaverton, OR and Long Island City, NY• Responsible for grand format operations including print production and finishing equipment ranging from UV to soft signage solutions.• Responsible for equipment procurement, service contracts, supply negotiations, and related services.• Responsible for business metrics including labor productivity, chargeable hours, performance targets, and error management.• Direct reporting structure included estimating team, purchasing/procurement team, and production management.• Responsible for hiring and termination of all department employees.• Managed deliverables to internal and external clients.Accomplishments• Successfully transitioned production and leadership to key performance indicator (KPI) metrics to drive accountability. Results yielded cross-training and consistent productivity levels above 90%.• Implemented Vectra Dashboard to review key business analytics for leadership team and executives. Monthly report derived from Monarch print management system and financial data.• Successfully consolidated/moved equipment from other Taylor facilities including negotiating contracts with companies such as Hewlett Packard, EFI and Esko. Results increased capacity 200% within the Columbus facility while reducing personnel and overhead cost across the enterprise.• Maintained customer delivery expectations with payroll reduction of 26%• Implemented near line operations through Kaizen training reducing cycle time and queues by 25%• Worked with local and corporate estimating teams to re-establish machine standards to normalize pricing.

Operations leader for dynamic visual graphics company in Columbus OH, Beaverton OR, and Long Island City NY• Responsible for operations across all facilities including production and distribution of pre-media, wide format digital, sheet fed, mail, and fulfillment.• Responsible for weekly and monthly presentations of operations reports to senior level executives.• Responsible for yearly asset investment recommendations across all locations.• Responsible for corporate asset list for depreciation value.• Extensive travel requirement for managing multi-facility operation.• Responsible for intercompany communications including corporate strategic partners.• Partnered with SVP of Sales to secure and onboard clients.Accomplishments• Corporate team member for creation and launch of new Vectra Visual brand.• Successfully managed and retained $4MM in new business through operational excellence.• Negotiated and secured $20MM in capital investments including equipment and facilities.• Managed the installation of state of the art technology with corporate resources and vendors.• Implemented strategy and training for all new equipment to reduce unnecessary hiring. Savings of 5-10% across payroll budget.• Implemented enterprise processes and procedures to effectively communicate across all locations using similar software solutions and positions.• Managed corporate expectation for staffing to meet budget and forecast.• Worked extensively with corporate procurement to establish new vendor relationships to meet expected 2-5% reduction in raw materials.• Participated in due diligence process with corporate merger and acquisition team.

Operations oversight for leading edge display and graphics company in Beaverton OR• Responsible for management team including customer support, production and distribution.• Responsible for daily communication with sales and finance.• Responsible for yearly asset investment recommendations.• Extensive travel requirement for managing out of state location.Accomplishments• Implemented business metrics for daily, weekly, monthly performance monitoring.• Successfully transitioned 90% of management team to create more effective leadership team.• Secured and implemented $1.5MM in capital investments in pre-media and production departments. Result was reduced touches through automation saving approximately 20% through reduced staff.• Increased throughput by 25% through collaborative management and scheduling.• Improved raw material inventory to increase visibility and reduce re-orders.• Implemented off site finished goods inventory to improve accuracy of client owned inventory and lower exposure.• Managed 12-month turnaround for first profitable year in over 6 years.

Customer support leader for print facility in Columbus OH• Responsible for customer service teams including Project Coordinators, Account Services, and Estimating.• ERP Management System (MIS) team member responsible for supporting Hagen Monarch modules affecting Customer Service team.• Responsible for Manufacturing Admin including daily, weekly, monthly reports and analysis.• Resource for Sales team on design and project execution.• Direct relationships with specific customers for sales consultation and deliverables.• Responsible for FSC audit and Chain of Custody process.• Safety Committee Chairperson for 200-employee facility. Maintained up to date safety training including all BWC requirements.

Advanced from project management and operations to ultimately manage daily operation of $20MM printing company specializing in large format digital, screen print, and litho. Worked with company principals to direct estimating, finance, sales, customer service, production, and logistics management teams. Provided input and direction during unprecedented 400% growth over a 5 year period. Engaged with new customer development by translating customer needs to production team. Developed vendor strategies to reduce manufacturing costs. Managed staff reductions and workflow during off peak cycles. Negotiated equipment upgrades and finance options for digital production. Company ceased operation in 2007 and specific assets were purchased by Marketing Services by Vectra.

Worked with 150 accounts to provide sales and customer service to advertising and graphic communication clients. Help integrate vinyl graphics division within company. Integral part in the development of proactive marketing initiatives including 24 hr order processing, and test marketing programs.