Marvin Soriano Email and Phone Number
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GSuite Certified Collaboration Engineer with experience in incident management, problem and change management processes, RSA Server synchronization and VPN. Applies the principles of software engineering to the design, development, maintenance, testing, and evaluation of the software and systems. Updates current software systems, making improvement suggestions, collaborating with analysts and designers, testing applications, writing training manuals, and completing projects in time and within budget.
Sorwil Technology Solutions
View- Website:
- SorWil.com
- Employees:
- 9
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Sorwil Technology SolutionsCalifornia, United States
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Senior PartnerSorwil Technology Solutions Aug 2023 - Present
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Associate Director, Managed Services & SupportWursta Nov 2022 - May 2023Austin, Texas, Us -
Customer Support ManagerWursta Jul 2021 - Jan 2023Austin, Texas, Us
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Customer Support ManagerWursta Jul 2021 - Jan 2023Austin, Texas, Us
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Technical Team LeadAccenture Sep 2012 - Oct 2020Dublin 2, Ie- Proactively stay up to date with all the latest technologies concerning Google products and the underlying technologies and disseminate this knowledge to the other engineers and Customers.- Identified and escalated complex technical / business issues within the Sales, Customer Support, and Engineering organizations.File enhancement requests and work with product management/product marketing to understand requested product enhancements.Conducted performance evaluation of direct reports to promote individual development and assure business objectives/goals were met and exceeded. -
Technical Team LeadEmerson Network Power Feb 2010 - Jan 2012Columbus, Ohio, UsSupported Administrative and Technical needs of the managed team: - Deployed and configured Web, Application and SQL Database Server.- Upgraded Server Environment for Platform and SQL Databases.- Configured MS IIS and ASP.NET specific to DCIM software requirements.- Created Data Center Floor Plan using Aperture Repository Administrator.- Space, Storage, Network and Power Provisioning of Data Center Equipment.- Generated Data Center Reports using Crystal Reports Application. -
Global It Solutions Specialist VHp Mar 2009 - Jan 2010Palo Alto, Ca, Us- Applied intermediate level of subject matter knowledge to solve a variety of IT-related business problems for a Fortune 500 managed account.- Identified and resolved problems found during internal verification testing at account sites.Exercised independent judgment within defined practices and procedures to determine appropriate action.- Acted as an informed team member providing analysis of information and limited project direction input. Follows established guidelines, interprets policies, and consults with management. -
Level 3 Technical Support Engineer (L3)Sykes Enterprises, Incorporated Feb 2005 - Feb 2009- Trained pilot team of the Palm Expert Services for Palm – Cebu Center assisting training agents and organization setup of Knoah Solutions (Hyderabad, India).- Provided further research and document the steps and solutions for any or each of the extended research undertakings coming out from Sykes or Palm.- Write and publish technical notes based on research to expand the knowledgebase and FAQ’s, available to both internal and external customers as defined and provided for by Palm.- Monitor and contribute to web forums sponsored by Palm or outside the domain of Palm support to maintain and promote the Palm brand name, including but not limited to handhelds and smartphones outside of the Palm brand.- Lead, facilitate and participate in the weekly Palm escalation forum (tiger team meeting) among the Senior Support Representatives of Sykes supporting Palm within the Asia Pacific, North America and European continent.
Marvin Soriano Skills
Marvin Soriano Education Details
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University Of PangasinanInformation Technology
Frequently Asked Questions about Marvin Soriano
What company does Marvin Soriano work for?
Marvin Soriano works for Sorwil Technology Solutions
What is Marvin Soriano's role at the current company?
Marvin Soriano's current role is Senior Partner | SorWil Technology Solutions.
What is Marvin Soriano's email address?
Marvin Soriano's email address is ma****@****ure.com
What schools did Marvin Soriano attend?
Marvin Soriano attended University Of Pangasinan.
What skills is Marvin Soriano known for?
Marvin Soriano has skills like Cloud Computing, Saas, Crm, Enterprise Software, Integration, Project Management, Business Analysis, Customer Relationship Management, Microsoft Office, Troubleshooting, Service Delivery, Information Technology.
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