Marvin Yau Email & Phone Number

Canada

Toronto, Ontario, Canada

Hong Kong

香港特別行政區

Account Management - mainly responsible for handling sales presentation for Professional Imaging Products to Key Account customers, achieving sales quota, organizing product training workshops, complaint handing as well as maintaining good relationship with dealers• Worked out sales plan to achieve dealers’ sales target and increase market share• Created new demand by expanding sales categories for existing customers• Conducted market research, periodic sales forecast and analysis for management• Sustained prominent shop front display to broaden product exposure• Arranged regular dealers visits to maintain relationship and collect market information• Managed and guided promoters in achieving sales target• Responsible for introducing new products, sales campaigns to dealers and progress follow-up

Hong Kong

Marketing-related duties – mainly responsible for POP design, event management, e-marketing, competitor analysis• Revamped designs of product catalogues and POP displays to enhance product images at points of sales, liaised with Marketing Communications Department for production• Participated in planning of the press conference for Panasonic Audio Visual products, e.g. TV, Home AV, Digital Video Cameras and Digital Still Cameras; responsible for set-up, logistics arrangement, model casting, food catering and cross-department communication• Involved in organizing Panasonic brand events and exhibitions, e.g. Olympics games event and Panasonic cup• Established Panasonic TV, Home AV and Camcorder online marketing websites; identified competitive product features, translated and customized content from Global Site, initiated new layout designs and liaised with Shun Hing Technology Company Limited for website productions.• Performed market information analysis and report presentation for senior management.• Acted as a mystery shopper to visit dealers’ shops for competitor analysis.Sales-related duties – mainly responsible for account management, complaint handling, training workshops, relationship management• Handled up to 8 key accounts; responsible for introducing new products, sales campaigns to dealers and progress follow-up• Organized dealer road shows; responsible for handling special offers for dealers, arrangement of product displays, promoters, on-site set up and logistic issues• Prepared training workshops and new product information for Panasonic Audio Visual products to dealers, proposed promotion ways to target existing customers for cross-selling and potential customers for a better brand image to increase sales• Handled complaints and solved problems for clients such as malfunctions of products etc.• Escorted Japanese factory guests to visit dealers and perform market surveys