Marvin Yeo Email & Phone Number

Singapore, Singapore

Singapore, Singapore

• When Marvin took over as lead of the Seller Operations team, he extended his scope to overseeing 3 distinct teams (Seller Support, Enabler Management, Projects).With the teams, he focused on ensuring:
• Both internal and external stakeholders were served well for their operational queries
• Process flows were established to guide recurring work flows
• Improvement of sellers' operational matrices
• New platform features and initiatives were tested and deployed to meet… Show more When Marvin took over as lead of the Seller Operations team, he extended his scope to overseeing 3 distinct teams (Seller Support.
• New platform features and initiatives were tested and deployed to meet sellers' evolving requirements

Singapore, Singapore

• Created the Seller Support Team, a dedicated team serving the operational needs of Sellers on the platform. In his time as lead, Marvin did the following:
• Coordinated with several internal teams to create new operational processes for expedited issue resolution
• Created a detailed issue resolution guide for the team to use for their engagements with sellers
• Established the baseline rules of engagement for the team with sellers
• Created internal dashboards for… Show more Created the Seller Support Team, a dedicated team serving the operational needs of Sellers on the platform. In his time as lead, Marvin did the following:
• Created internal dashboards for service quality tracking and improvement initiatives

Singapore

• As the Manager of the Analyst team within the Supply Planning department, Marvin leads a small team of Analysts as they support the various functions of the Company's Supply Chain needs. This comes in the form of Daily.
• Central coordinator for inter-department projects regarding COVID-19 stockpile
• Preparation and coordination of key reports to management concerning availability metrics
• Being the department and overall country Supply Chain focal point and trainer for our SAP BI tool
• Providing central alignment of workflow and processes for the Analysts in the department
• Serving as the Supply Chain focal point for our Region's monthly Integrated Business Planning process

Singapore

• As the Assistant Manager of the Analyst team within the Supply Planning department, Marvin has worked on the following:
• Tracking of key department KPIs (Service Levels, Out of Stock, Stock Days Cover, Slow Moving Stocks)
• Data-driven root cause analysis for KPIs not meeting benchmarks as part of our department’s Joint Business Planning with key vendors
• Leading our in-house Air Freight Tender process for importing products to Singapore

Singapore

• Part of the Analysis Team under Dairy Farm Singapore's Supply Planning Department.Key responsibilities include:
• Root cause Analysis of Monthly Stock Cover
• Daily Monitoring of Service Levels
• Ad-Hoc Projects

Singapore

• Part of Dairy Farm Singapore's Inaugural Graduate Trainee ProgramKey responsibilities include:
• Rotated across various functional aspects of the business (including but not limited to: Supply Chain Operations, Store Operations, Commercial, Space Team, Finance) for cross-exposure training
• Started tracking of key department KPIs, to identify areas of improvement
• Participated in the migration of our third-party warehouse; including optimization of container movement at the… Show more Part of Dairy Farm Singapore's Inaugural Graduate Trainee ProgramKey responsibilities include:
• Participated in the migration of our third-party warehouse; including optimization of container movement at the port to minimize demurrage charges Show less

Singapore

* In charge of formulating a renewable energy strategy for the firm's operations in Indonesia, to try and further the company's 2020 sustainble living goals.* Created an excel model that could be plugged with latest energy cost information, to generate a report showing the best cost alternative solution for a greener energy source.

Singapore

• Communicated with clients, assisting them with their queries regarding their account information
• Coordinated my fellow interns for the handing over of task skills to the next intake of interns

Bachelor’S Degree, Operations Management, Finance, 3.41/4.00

Activities and Societies: * Honorary General Secretary for SMU's Japanese Cultural Club

Diploma In Business, Banking And Finance, 3.79/4.00

Activities and Societies: Events Head of Japanese Culture Group, Booth Coordinator for Campus Care Network Day 2009