In my current role as a Solution Engineer, I specialize in uncovering client needs through in-depthdiscovery calls, crafting tailored solutions that strengthen relationships and boost conversions. Acting asa Subject-Matter Expert, I lead technical RFx responses, ensuring precision and alignment with clientgoals. Pre-Sales engagements are my stage to deliver compelling technical presentations, breaking down complex solutions and winning stakeholder buy-in. I optimize workflows using Azure DevOps, streamline application development, and create scalable full-stack solutions. By integrating APIs, enhancing user interfaces, and conducting seamless demos, I showcase scalable, culturally adaptable products that inspire confidence and secure client commitments.Below are my Key Contributions in this role: • Configured an auto insurance product for a Norwegian prospect, enabling multilingual andmulticultural support by analyzing customer requirements and implementing region-specificlanguage tags, cultural settings, and data formats. • Led the development and delivery of a Travel and Burial Insurance product for a Spanish client,designing dynamic form generation and implementing a tailored UI/UX to meet customerspecifications and improve usability. • Developed and tested complex rating logic, ensuring accuracy and scalability, while managing projecttimelines and stakeholder communication to ensure on-time delivery and exceed customerexpectations. • Created and deployed API integrations with third-party insurance solutions using Postman,enhancing demo environment capabilities and increasing market visibility. • Migrated product packages to a new Azure cloud environment while managing two-week sprints forUser Stories, Tasks, and bug fixes, implementing CI/CD pipelines, and adhering to DevOpsmethodologies.

Mobile Aspects provides a revolutionary supply and tissue inventory tracking suite using simple-to-use software tools, and RFID technology. We also automate the process to capture implant and supply usage to Electronic Healthcare Records and provide business analytical data to create cost-effective measures. Our iRISupply system is able to capture charges, give real-time costs of on-hand inventory and automate reordering of products. As a Technical Service Engineer at Mobile Aspects, I was provided with multi-faceted roles that include customer success, project and account management. As a pivotal member of the Boston Mobile Aspects team, I have contributed to the growth of our sales within the Partners Healthcare System. My core responsibilities are as followed:• Perform infrastructure assessments to include web services connectivity and desktop requirements• Perform both software and hardware repair and replacement at the customer site• Manage new project implementations, from receipt of purchase order to completion of installation• Provide customer-facing technical support and customer relationships across Partners healthcare system accounts• Consistently achieve high-level of customer satisfaction by personally closing 50+ CRM cases monthly• Strategically create goals and objectives with accounts in order to increase sales and customer satisfaction

Scalable Display Technologies is a software-based company that specializes in creating an immersive visual experience by warping and blending multiple projectors into a seamless display. Scalable Display for 14 years, has been one of the forerunners in the professional audio and visual industry as the leader in camera-based automatic warp and blend technology. Scalable display applications range from corporate conference rooms and immersive theaters to military grade simulators.As sales engineers at Scalable Display, I applied my technical expertise in supporting the sales team in speccing out custom solutions in the pre-sales cycle, creating and delivering training presentations that explained Scalable Technology to customers and prospective customers. Also applied knowledge of scripting languages to automate testing and documentation. Some of my core responsibilities were as followed:• Recreated customer environments for troubleshooting and resolution of complex issues• Created Test Plans, Test Cases, perform tests, write up bug reports, verify fixed bugs, and write Test Reports• Built warping hardware systems in order to assist Engineers to create customer visualization solutions• Educated customers about the mechanics of camera-based edge-blending software• Created documentation for newly developed software and also cold start manuals for custom system configurations