Marv Ruback, Mba, Pmp, Pmi-Acp Email & Phone Number

Chicago, IL, US

• Examples of successful projects:
• 13 State Disposition and Cause Code Project: Facilitated the consolidation of Disposition and Cause codes for 13 States within the AT&T geographical area. Result: All 22 AT&T States now reference the same Disposition.
• Consolidated Facilities Viewers: Consolidated five (5) Facility Viewers into a single viewer for the entire 22-State AT&T geographical area. Result: All AT&T states now reference a common/enhanced Facility Viewer.
• Automated Dispatch Project. Allow technicians to automatically communicate schedule changes (within the same day) in order to facilitate dispatch. This enhancement improved load effectiveness, eliminating the need to.
• Mobile Workforce PC Replacement: Replicate all applications from PC to iPad for 20,000 customer-facing technicians. Result: Technicians able to replace their heavy Toughbook PCs with lighter iPads.
• Central Office PC Replacement (Two separate efforts) -- Enabling the Central Office Technicians and Managers to replace their PCs with lighter iPads.

Schaumburg, IL

• Facilitated the orderly deployment of an enhanced Order Management System (OMS) that enabled the Customer Service Representatives (CSRs) to successfully interact with external customers. * Updated the interface between.
• Migrated multiple reports from an Excel platform to a Cognos platform.
• Utilized SQL and Cognos in order to Data Mine the Application Data Base. This enabled management to easily obtain mission critical information.
• Generated data analysis for a specific workers’ compensation claim categories including (but not limited to) property, loss work days, payments, reserves, temporary total disability, permanent partial disability.
• Interviewed End Users in order to identify new and modify existing data needs. Modified current processing to optimize performance.

Glenview, IL

* Facilitated the creation of a consolidated formulation system that enabled Kraft Product Developers to create new or modify existing products.* Utilized Excel in order to research and document complicated calculations and processes. Collected, analyzed, and published the findings. * Established and managed a Sharepoint site that enabled collaboration.

Chicago, IL

* Facilitated the enhancement of to the PWS (Payables Web Services) System at J.P. Morgan Chase. PWS is a web-based disbursements system used by large commercial customers.* Hosted meeting with Development Teams and Business Users in order to address the challenges presented by the consolidation of the J.P. Morgan Chase systems. * Used Visio in order to.

Northfield, IL

* Supported the installation of the Mercury IT Governance System at Kraft Foods. Clarification: [Mercury ITG] is now [Hewlett Packard Project and Portfolio Management] or [HP PPM]).* Summarized involved documentation into quick-start guides that enabled End Users to easily address specific tasks.* Utilized SQL, Access, and Excel in order to Data Mine the.

Hoffman Estates, IL

* Created analysis, documentation, and requirements in an AT&T Department (Premier Serve Managed Care) that delivers telecommunications provisioning and recharge (chargeback) services for large external clients.* Defined the specifics of the existing (as-is) Recharge Process that combines inputs from internal processes and external vendors in order to.

Ba, Mathematics

Mba, Finance