Marwa Hammoud Email and Phone Number

• Contacting customers with high overdue bills to follow-up on their loan payment.• Investigate default reasons for unsettled bills and reschedule loan payment.• Following-up on delinquent loans, negotiate payment dates with clients and propose adequate collection solutions (settlement, account resettlement, etc.) according to the Banking collection policies and procedures.• Ensuring regular update of the clients’ database and maintain all records and proper documentation of all billings and vouchers (using Microsoft Dynamics CRM 365).• Recommending legal action when appropriate.• Coordinating the execution of collaterals and foreclosure proceeding with the legal division.• Ensuring coordination with branches with respect to credit files and history of clients with delinquent loans.

Identify F&B vendor target segments and develop sales approach for each Source potential vendors and prioritize them based on value-add to business (sales potential, brand recognition, etc.) Approach vendors through appropriate channels (cold calling, field visits, other channels) to pitch the partnership opportunity Develop relationships with decision makers and get official approval to start selling on platform.

• Integrated hardcopy documents in a well-organized excel workbook to optimize the work process for creating BDL required reports• Carried out data entry tasks (AS equation system) for KYCs Updates and reporting• Attended lectures providing technical & critical knowledge about the banking sector.