Manage large amounts of incoming phone calls generate sales leads.Identify and assess customers needs to achieve satisfaction.Build sustainable relationships and trust with customers accounts though open and interactive communication.Provide accurate information valid and complete information by using the right methods tools.Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolutions.Keep records of customer interactions process customer accounts and file documents.

Manage large amounts of incoming phone calls generate sales leads.Tell customers about the new offers.Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolutions.Identify and assess customers needs to achieve satisfaction.