• Operated five properties in accordance with the management contract and approved annual budgets. Responsible for ensuring all Property Management policies, procedures and operations are executed to standard.• Ensured compliance with all legislation, including but not limited to, the Tenant Protection Act, Labour Relations Act, Fire Code and Occupational Health and Safety Act.• Processed account payables on NewViews financial software • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports• Worked with York Region Housing Access Unit to find applicants on the Rent Geared to Income waiting list. Used Yardi to access and update the waiting. • Prepared weekly/monthly financial reports.• Worked with the manager to prepare for board meetings • Produced and circulated reports, minutes, agendas and other documents when needed • Review annual applications for housing charge assistance and calculate housing charges

• Managed web presence, including content development and timely delivery of outreach messaging • Coordinated and managed graduate student’s thesis defence application, assessment and development of individual academic programs• Responded to student inquires and answered program questions• Provided support to students in the areas of academic advising, the development of individualized educational plans, and class selection• Entered student information and grades • Created surveys using Survey Monkey and Doddle. Collected and analyzed data• Facilitated internal communication including calendars and staff development activities • Managed administrative activities that ensured effective operation of all Student Services functions– creating itineraries for guest speakers, event planning, invoicing, managing vendors, department scheduling and student appointments

• Offered free samples of the product to the public• Interacted with customers and sales prospects• Asked prospective customers out ended questions before introducing the product.• Developed creative displays for presentation purposes • Worked with other team members • Provided information to the company on sales opportunities in a particular community

• Developed events for individuals living in low-income neighbourhoods to create a sense of community among the residence. • Worked with the community to identify their needs and issues, and formulated strategies to address those issues • Created new resources in dialogue with the community and evaluated existing programs • Promoted upcoming events by utilizing various marketing techniques including taking surveys, • displaying posters, and creating newsletters resulting in increased attendance rates• Worked with interest groups and individuals to set up new services in the community