Responsibilities:• Facilitated communication and collaboration between departments.• Developed and implemented operational processes.• Developed cost-effective marketing strategies.• Formulated strategic plans to support business expansion.• Negotiated and sign agreement with large maintenance company.• Reduced costs and improved operations by analyzing processes and customer feedback.• Performed strategic process improvements to enhance operations.• Worked with sales team generating new business opportunities.

• Recommended corrective actions and improvements to company operations.• Increased department profitability by reducing operations costs.• Developed strategies to improve employee work quality and speed.• Monitored operational performance, aiding improved business strategy to maximized productivity.• Drove performance while managing and maintaining customer expectations and quality standards.