Account Manager, Technology Sales at Applied Electronics Limited

•Build company image by collaborating with customers, governmental organizations, end users and employees•Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies•Contribute to team effort by accomplishing related results as needed•Increase management's effectiveness by recruiting, selecting, orienting, training, coaching, counselling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions•Develop strategic plans by studying technological and financial opportunities; presenting assumptions; recommending objectives•Accomplish subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections•Provide strategic direction and structure to operating units•Initiate cost saving model and controls•Develop innovative initiatives to enhance internal efficiency and effectiveness; and revenue generation•Maintain excellent employee motivation, performance management and engagement•Client retention and maintaining customer service levels•Ensure quality service delivery in line with company policies and contract requirements•Develop and enhance robust relationships with the client base. Actively seek and develop opportunities to build new relationships outside of the client network to provide opportunities for growth•Demonstrate a thorough understanding of the competitor environment in the country/region•Involvement in community and business forums and generation of activities to promote public profile•Manage organizational sales by developing a business plan that covers sales, revenue and expense controls

• Responsible for generating sales activities• Contribute in setting annual budget• Develop strategically business plan and ensure execution to contribute in achieving growth• Responsible directly for new product lines expansion / deranging in final approval with the CEO• Support sales members in preparing quotations and submittals• Develop continuous studies related to competitors' performance, product ranges and prices• Responsible for ordering products from the main supplier• Conduct inventories and manage aging stock maintained at optimal levels according to sales volume• Represent Company towards consultants, contractors and end users• Responsible for increasing company portfolio by establishing new annual clients• Represent Company at trade fairs & exhibitions• Provide a pre and post sales, technical support service including system integrators and developers• Provide coordination between sales members and technical specialists to remove obstacles to effective performance and feedback• Define and develop unit member roles, responsibilities and accountabilitiesProduct Range and Brands:• CCTV, Access Control, Intrusion Alarm: Samsung Techwin• Fire Alarm: Cooper• Hospitality TV, Medical care TV, Large Format Display, IP Monitors, Video over IP Monitors, E-board, AV, DA, IT,DSC, Printers: Samsung Electronics

• Responsible of all client communications, conflict resolution, and compliance on client deliverables and revenue• Review all major deliverables to ensure quality standards and client expectations are met• Approve Change Orders and invoices, and responsible for payment collections• Aware and in pursuit of opportunities for account growth and new businessProduct Range and Brands:• CCTV: Pelco, GE• Access Control/Intrusion Alarm: GE• Networking: 3Com, Nortel• Fire Alarm: GE, Autronica• X-Ray Scanner: Astrophisics• Telephony: Nortel

- Performed market visits with the Sales Manager- Contacted potential clients to understand and quantify their requirements- Understood the market and reports statistics to the Sales Managers- Collected money from Distributors- Handled small accounts- Performed after sales check-ups