Responsible for lifecycle sale activities in Iraq related to the DeltaV product family and associated services and products (KOB3) by communicating with customers and providing them with the most suitable solutions for their problems. I was working closely with the sales and marketing team in the development of products, systems, and lifecycle services business in Iraq.

Lead cybersecurity projects execution Iraq, participate in and lead client support activities such as site survey; feed study; troubleshooting/support call resolution; system modifications and training while providing a central point of contact for technical/nontechnical Cybersecurity issues in Iraq.Organize internal knowledge transfer - undertake regular knowledge updates, using workshops with colleagues and customers.Identify possible improvements to Iraq's sales, project, and lifecycle execution processes, analyze executed projects to identify elements that could be used to give benefit to future projects, and assist in identifying and producing marketing material based on work performed such as quantified business results for projects undertaken.

Responsible for controlling and managing the execution of the SIS content in the engineering configuration and hardware and software as part of the overall project and was responsible for customer SIS matters during project pursuit, FEED, and implementation. Ensure all activities are consistent with the Emerson lifecycle and Engineering Standards.As a team leader, I was responsible for providing and monitoring the delivery of quality and efficient service to customers through daily management of a team of employees through motivating, recognizing, coaching, counseling, training, and problem-solving. Ensure a smooth flow of customer inquiries and complaints through effectively managing a team made up of customer service Engineers who will be assigned to specific sites.

Responsible for the delivery of SIS software and hardware implementation on the sites and carried on SIS changes as per customer MOCs. During this time, I was working on Functional Safety Implementation, monitoring, verification, and testing for multiple customers in Iraq.

Responsible for Installation, Startup, Testing, Commissioning & Maintenance of DCS and SISResponsible for Software Engineering & Configuration of DeltaV Digital Control Systems. -Programming & Engineering of Process Control Logics using IEC 61131 Function Blocks Diagrams and Sequential Function Charts (SFC).System Integration of Real-Time process information using OPC (OLE for Process Control) and MODBUS Protocol from DeltaV DCS and non-DeltaV DCS.System Report Generation Software based on customer's functional specification and project documentation.Conducting DCS Hardware Systems Factory Acceptance Test (FAT) - Cabinets Inspection, Controllers & Power Supplies redundant test, IO Cards channel testing, Controller & IO Carriers inspection, Network Interconnection & Testing.Develop and test new logics, software, and Graphic as new demand arises from customers, Perform periodic functional test for FGS and emergency shutdown system ESD

Engineer for VAS/Data service products includingAAA, SMSC, SMSGW, MMSC, and CRBT For Asiacell ,Kalimat, Itisaluna, Nakheel, and ITPC Customers .Handle Customer issues for Maintenance , New features,Health-check, Hardware replacement .

Trainer and lecturer For Basic/intermediate Computer skill including windows features, MS office word, Powerpoint, Internet usage, emailing, and Hardware maintenance