Marwan Madwara Email and Phone Number
You can consider me a geek. I have loved the digital space so I pursued my studies and got my masters in Digital Marketing & CRM. I launched online services and worked on different digital projects. I'm a launcher, I launched 1 startup and joined another one. Every time managing from a strong go-to-market strategy to business details. I'm a team leader, experienced in hiring and growing teams. From my Hi Point of View experience, I know how to foster a relaxed and committed environment in cross-functional international teams through openness and diplomacy. I'm a business developer. From managing partnerships and a portfolio of dozens of small businesses to signing and retaining large accounts as Co-founder & Client Engagement Manager at Hi Point of View.I'm a creative and engaging speaker. I speak English fluently, Arabic is my native, French too fast and German poorly, as well as Agency and Corporate lingo. I'm a fast and eager learner. I quickly adapt and acquire the skills I need. I also know how to prioritize, pick my battles and focus.I'm the Head of Vendors & Partnerships at Actility ThingPark Market, the world's largest B2B IoT Marketplace.Also, I'm the Co-founder of Hi Point of View, an agency specializing in all marketing & media production needs. We are devoted to building brands and generating business for our clients through unique insights, powerful creatives, and sharp contact strategies.
Actility
View- Website:
- actility.com
- Employees:
- 147
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Tpm Project ManagerActility Sep 2024 - PresentParis, Île-De-France, France
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Tpm Head Of Vendors & PartnershipsActility Mar 2022 - Sep 2024Paris, Île-De-France, France
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Customer Care ManagerActility Sep 2018 - Mar 2022Paris Area, France♣Structuring the department(defining support levels, qualifying requests, building an internal knowledge base, and defining KPIs) and supervising the daily operations of the department♣Interacting with customers and handling customer queries and complaints in a timely manner♣Onboarding new vendors and educating potential leads about the benefits of becoming vendors♣Performing quality assurance evaluation and vendors performance improvements♣Maintaining relationships with 180 current vendors and helping them with their daily queries ♣Recognizing and recommending opportunities to improve the customer shopping experience♣Managing the communication campaigns of the marketplace
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Co-Founder & Client Engagement ManagerHi Point Of View Sep 2018 - PresentCairo Governorate, Egypt♣Ensuring the profitability and growth of client accounts♣Identifying, developing, and converting new business opportunities with existing and future agency clients♣Leading clients' campaign advertising strategies♣Developing and nurturing client relationships♣Monitoring the success of campaigns♣Pitching concepts and summarizing results during multiple client meetings♣Creating account strategies, leading projects from conception to final execution -
Digital Customer Engagement SpecialistActility Jun 2018 - Jul 2018Paris, Ile-De-France, France
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Digital Customer Engagement SpecialistActility Jan 2018 - Jun 2018Paris, Ile-De-France, France
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E-Commerce Customer Support Thingpark InternActility Aug 2017 - Jan 2018Paris Area, France♣Managing sellers and buyers interactions within ThingPark Marketplace (product creation, brand pages, quote process, ordering processing)♣Providing full support services to users and following-up queries to ensure resolutions♣Monitoring all transactions made on ThingPark Marketplace and all usages to make sure systems are implemented in compliance with best practices and policies♣Creating and developing operational and administrative activities needed for internal/external processes application and knowledge sharing
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Accounts Executive / Client Business DeveloperHi Point Of View Jun 2009 - Jul 2016Cairo Governorate, Egypt♣Reporting directly to the Marketing Manager♣Following up new business opportunities and setting up meetings with potential high-end clients♣Planning and preparing external business presentations to high-end clients♣Communicating new product developments to prospective clients.♣Applying appropriate strategic media/marketing plan for the high-end clients♣Maintaining and increasing the company's market share locally with a billing amount worth $2 million♣Demonstrating a full knowledge of all products, relevant selling points and benefits♣Offering creative solutions and services for all media activities
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Client Business Development (Branding Department)Ebsar Holding Cairo Jul 2007 - Feb 2008Cairo Governorate, Egypt♣Reporting directly to the Project Manager♣Increasing focus on above-the-line (ATL) business and services and the awareness of the new project and its benefits for the client itself and for the society♣Researching consumer markets, monitoring market trends and identifying optional areas and high-end clients♣Analyzing all the data received from the operation team between the planned and the real progressed work -
Sales Representative - IndoorReedy'S Group Jun 2006 - Sep 2006Cairo Governorate, Egypt♣Reporting directly to the Sales Manager♣Exceeding consistently sales targets whilst maintaining a high level of customer and partner satisfaction♣Negotiating several large deals with Key Accounts
Marwan Madwara Skills
Marwan Madwara Education Details
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Digital Marketing & Crm -
Marketing -
Marketing / Innovation Technology -
New Victoria CollegeHigh School - American Diploma -
College De La SalleHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Marwan Madwara
What company does Marwan Madwara work for?
Marwan Madwara works for Actility
What is Marwan Madwara's role at the current company?
Marwan Madwara's current role is ThingPark Market Project Manager | Co-founder.
What schools did Marwan Madwara attend?
Marwan Madwara attended Iéseg School Of Management, Curtin University, The German University In Cairo, New Victoria College, College De La Salle.
What skills is Marwan Madwara known for?
Marwan Madwara has skills like Marketing, Teamwork, Sales, Microsoft Office, Time Management, Project Management, Powerpoint, Leadership, Marketing Strategy, Market Research, Social Media Marketing, Advertising.
Who are Marwan Madwara's colleagues?
Marwan Madwara's colleagues are Benjamin Chomarat, Yanik Cawidrone, Edon Sequeira, Klajdi Bushi, Maria Sarah Macabare, Sébastien Pihuit, Richard Le Piouffle.
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