1. Manage customer orders with timely and accurate cost estimates / quotes, timelines and 2. Lead a team of account managers3. Collaborating with other departments in identifying opportunities for improvement and proposing new tools and processes.4. Developing and implementing strategic plans to manage and grow accounts.5. Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues.6. Focus on ensuring we maintain superior customer service levels, operational excellence, and strategic insight.Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industryCreate and execute business plans to drive sales and growth. Identify target segments and create campaigns

1. Achieves and exceeds the set sales targets in the assigned area/territory; constantly reviews financial data to evaluate performance2. Identifies new opportunities to maximize sales adopting different channels such as existing/new travel agencies,- corporate accounts 3. Develops/maintains effective business relationships with travel agencies, GSAs, government departments, ministries, tourism companies, as well as individual agents and trade companies, to increase distribution, enhance business and grow sales.4. Investigate complaints regarding the establishments goods services and policies5. Recognizes the unique needs of the assigned territory versus Air Arabia products and services6. Create and execute business plans to drive sales and growth. Identify target segments and create campaigns

1. Create and execute business plans to drive sales and growth. Identify target segments and create campaigns2. Responsible for selling company products for corporations (at corporate department )on the visiting customers at existing accounts (sme –key accounts )3. Maintaining update knowledge of company product and services4. Handling the key accounts and solve the problems with the accounts or clients5. Put the strategies for achieving targets6. Acting as a client advocate with focus on improving the buyer experience7. Investigate complaints regarding the establishments goods services and policies8. Arrange meetings and visits for customers to make a corporate deals

1. Responsible for selling products for the agents2. Observe on the sales customer service planes for handling the accounts sme accounts3. Put the strategies for achieving targets4. Investigate complaints regarding the establishments goods services andpolicies5. Investigate complaints regarding the establishments goods services and policies6. Arrange for refunds, exchange and credit for refund the merchandise7. Make a daily and monthly reports for the sales strategies to the management