Marwan Yahia Email and Phone Number

• Ensure to have the right number of competent co-workers in the right place at the right time and securing that they are fully able and available to serve customers and actively help them to buy.• Ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers.• Ensure my team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience.• Take responsibility for my department goals and secure that my action plan ensures the country priorities for my Home Furnishing Business (HFB) are implemented in our store. • Follow up and take action accordingly by using proven solutions and good examples.• I and my team actively sales steer to my department’s top-selling products, prioritized products (e.g. overstock) and IKEA service products in order to maximize sales and long-term profitability.• Act quickly on commercial opportunities; changing the availability of products (overstock and out of stock) and customer feedback (10 most asked questions).• Develop my team and its individual members and ensure I have a succession in place.• Promote the IKEA social and environmental commitment and work with my team to understand how, together, you can contribute to sustainability.