• Leading the new business activities in the MENA region• Driving consistent growth with 140%+ YOY through strategic partnerships, and new business acquisitions• Maintaining a high-performance culture and driving Value Based Sales approach• Developing and delivering on short- and long-term strategies to address key market opportunities➢ Built and executing on Middle East market sizing mapping, which identifies $9M opportunity and 5-year expansion plan➢ Built EMEA win-back strategy which identified $1.4M opportunity, currently leading the team on executing it and won-back $487k in the first four weeks with average 207% increase.• Hiring, leading, and developing the team to deliver against regional, business and team objective• Managing employee training for 10 new hires, over period of 18 months, offering continuous guidance and mentorship on best practice while providing constructive feedback•Connect and analyze structured and unstructured data to build predictive models that will help drive sales efficiency and effectiveness, maximize customer success and optimize monetization.•Recommend actions by analyzing and interpreting data and making informed decisions based off of trends, seasonal variance, etc.•Develop and implement sales team variable remuneration programs linked to performance.•Support the implementation of marketing campaigns and maintain good relationships with the local authorities and business communities to sustainably develop new and existing markets.• Responsible for overall category profitability across all channels by leading the decision-making process on product pricing and intake profitability benchmarks; based on quantitatively driven insights for accurate planning

• Led market expansion, business development and strategic acquisition of new clients across MENA• Proactively managed and grew strategic clients such as Large Enterprises, Government entities and Freezones across GCC & Egypt• Developing and nurturing strategic relationships with our business partners.• Maintain and manage CRM data accuracy and improvement programs working with finance and the Demand Centre to ensure automated report accuracy.• Utilize available budgets effectively, consult and advise on the creation and steps to approve appropriate budgets to yield the desired outcomes (SOM).• Devise SWOT analysis to create and execute business plan supporting achievement of quotas.• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends.

Created, developed a go-to-market plan for new products such as Online Ordering Platform• Mentored team members which acquired 150+ clients resulting in a 3x sales increase• Collaborated with cross-functional teams to ensure successful commercial execution• Sustained and grew the revenue by identifying new business opportunities• Responsible for conceptualization, development and launching of new products➢ Zomato Cashless- Contactless E-Commerce Transaction Tool➢ Zomato Book- SaaS model for Online Bookings➢ Zomato White Label App - Fully Customized Mobile App Development Solution for businesses• Acquired 250+ clients during the launching phase of 4 • different products• Successfully retained and increased revenue by more than 15% MOM from the acquired customer bas

- Managed 300+ premium SME accounts’ portfolios.- Made business plans which improved operations, sales and revenue.- Maintained market trend awareness, forecasted customer initiatives, and monitored local competitors.- Building strong engagement with premium SME accounts’ decision makers, management & stakeholders.- Managed accounts, taking ownership of any escalations and issues.- Managed customer relationships effectively one-to-one to retain and increase sales of products and services provided/utilized by existing and/or new customers.- Executed and analyzed daily, weekly, monthly, and quarterly reports on the sales/target achievementand gaps performance of the individual members to manage continuously and effectively.

• Monitored sales team KPI, identified challenges, and presented development plan• Retained and increased revenue by more than 15% MOM from the acquired merchant base• Attained 87% customer satisfaction in year one• Maintained market trend awareness, forecasted customer initiatives, and monitored local competitor.

• Exceeded sales target for the year by 21%• Assisted in business plans to improve operations, sales, and revenue• Managed to upsell products by focusing on customers’ past purchases• Employee leadership, management, and directions to all employees • Prepared Reports to communicate outcomes of quality activities.• Managed to upsell products by focusing on customers’ past purchases.