• Execute data analysis, data transformation, and extraction tasks required to integrate customer data into the Healthentic data warehouses.• Analyze raw medical and Rx eligibility and claims data to ensure that it can successfully be incorporated into Healthentic’s PhD application.• Design, develop, review, and unit test Oracle SQLLDR control files and Oracle PL/SQL scripts to map incoming raw data files to the Healthentic data file specifications, using the team’s established coding standards.• Work with the data providers to acquire the data required for Healthentic’s products, including phone conferences, examples, and detailed technical descriptions of issues.• Design, develop, review, unit test, and maintain data validation tests using Oracle PL/SQL.• Ability to research and troubleshoot technical issues.• Create and maintain procedures documentation for all work performed.• Document review and validation findings for both technical and business team members.• Participate in discussions with Engineering and QA team members regarding new feature development, data validation needs, and related topics. • Analyze, design, develop, and unit test assigned features to meet product requirements.• Responsible for the development and tuning of new and existing ETL, back-end support for internal tools, validation of incoming data files.• Working cooperatively with the data architect to apply data models and coding standards. • Working closely with the product team to review and understand business and customer requirements. • Responsible to develop, maintain, and enhance test suites to verify the validity and accuracy of ETL processes while ensuring all requirements are comprehensible and testable.• Working with the development team to efficiently resolve defects and maintain the highest level of quality for all data.

• Monitored NSMHA EDI & HIPAA (278, 837p and 837i) transmissions and resolve any data issues.• Maintained and updated the NSMHA import databases weekly and provide reports.• Worked closely with vendors to resolve data issues within the database.• Created and maintained documentation on all databases related processes.• Managed and provided guidance to Technical Support Analyst I and II positions.• Tested and maintained the EHR systems.

• Performed SWOT analysis in order to develop a strategic marketing plan• Developed a 1st draft of a high level strategic plan in order to implement smart, effective organizational changes and identify new business/market opportunities• Conducted an online strategic survey to assess the organization’s operational capacity• Met with and interviewed the organization's leaders and personnel to get a better understanding of the manufacturing operations and capabilities• Participated in on-site visits to competitors organizations and met with their leaders to analyze the market needs

• Provided offshoring analysis services to major clients in USA such as “UTC, OTIS, and Sikorsky”.• Elicited and analyzed customer business needs and system requirements.• Documented the Software Requirements Specifications (SRS) • Documented the functional requirements section of proposals.• Verified with stakeholders to ensure requirements are correct, complete, and up-to-date.• Supervised the development and testing phases of the project with the team.

• Successfully implemented a comprehensive Oracle Forms HR system.• Interacted extensively with the stakeholders and built trustful collaborative relationships with them.• Critically understood the existing complex operations to solve complex business problems.• Elicit the requirements, analyzed them, and determined the potential solution.• Developed feasibility reports to determine cost, time, and compatibility with the IT infrastructure.• Documented the AS-IS and TO-BE business processes along with their associated diagrams.• Convinced and presented proposals to the project sponsors.• Documented the business requirements document (BRD) and obtained the stakeholders sign-off.• Translated the requirements of the client into highly technical specifications.• Assisted the development team through the whole project life cycle.• Assured test cases compliance before conducting user acceptance testing (UAT).

• Conferred with subject matter experts (SMEs) regarding the requirements of the proposed solution.• Consulted with management to ensure agreement on system principles.• Documented the Software Requirements Specifications (SRS) document.• Conducted user acceptance testing (UAT), logged defects, and reported them to the testing team.• Conducted demo sessions to proposed clients.

• Successfully implemented the e-payroll system of the Kuwait’s e-government project.• Led and guided a group of 14 implementers engaged in the implementation phase of the project.• Troubleshot software and connectivity problems, including user access and component configuration. • Oversaw the system’s daily performance, prepared evaluation, and recommended improvements.• Maintained records of daily data communication transactions, problems and remedial actions taken.• Documented instruction manuals, training materials, and technical reports.• Installed, configured, and upgraded desktop hardware and peripherals.• Trained 300+ end users on the new implemented system.