Marwan Elsayed Email & Phone Number

Dubai, United Arab Emirates

* Lead individual sales and achieve performance targets and KPIs* Engage in upselling, cross-selling and multiple selling for all product categories* Grant an outstanding service to the clients in compliance with the company guidelines* Strengthen customer relations, and nurture a loyal Gucci customer base also implementing appropriate CRM tools* Manage customer service quality, to meet customer expectations by offering professionalism and human touch* Correctly operate the retail IT system for stock transfers, payments, stock inquiries, and customer database input* Support the store operations activities

Dubai, United Arab Emirates

* Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.* Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.* Experience workinSeek to promote the value of the product and upsell services and products with brand image and promoting value through customer experience.

Dubai, United Arab Emirates

* Ensuring and providing flawless, upscale, professional, and high class guest service experiences* Assist help such as interacting and having a conversation with the VIP clients to better understand their needs and wants.* Ensure that guest needs are met and that they are looked over from the minute they arrive to their departure.

Dubai, United Arab Emirates

* Answering phones from customers professionally and responding to customer inquiries and complaints.* Identifying, escalating priority issues and reporting to the high-level management.* Completing call notes and call reports as necessary and updating them in the CRM.

Dubai, United Arab Emirates

* Provide the best inflight service in the world to passengers while ensuring their comfort and safety throughout the flight.* Trained to deal with security and emergency situations which may arise and can administer first aid to the passengers whenever needed.* Selling duty-free commercial goods and pursuing sales targets.* Ensure 100% satisfaction of passengers by answering questions and offering them assistance at all times.

Ajman, Ajman, United Arab Emirates

* Take customer calls and provide accurate, satisfactory answers to their queries and concerns.* Understanding and striving to meet & exceed call center metrics while providing excellent consistent customer service.* Making sales or recommendations for products or services that may better suit client needs.

Alexandria Governorate, Egypt

Call center agent in "Vodafone UK" account * Adhered to company policies and scripts to consistently achieve call-time and quality standards.* Exceptionally promoted to team manager after achieving highest customer satisfaction rate in 2 consecutive quarters.

freelancer writer and translator

Hyderabad Area, India

Teaching to special needs children in "sparsh" special needs school

San Stefano Branch