• Coordinate seamlessly with diverse teams within the e& enterprise, Partners, and Clients on demand.• Offer unwavering technical support on-site or via remote-access systems.• Vigorously monitor the ticketing platform, promptly respond to any anomalies observed, and mobilize support from e& enterprise internal teams or partners as required by the issue's nature.• Present solutions that precisely align with the client's needs.• Resolve software glitches and networking issues decisively.• Uphold and fortify client relations relentlessly.• Methodically track and oversee work records without fail.

• Handling a Healthcare Project contracted to e& Enterprise IoT and AI

• Led the team in crafting captivating copy and content for social media across platforms.• Conducted thorough research on competitors, vendors, and market trends to drive strategic decisions.• Actively sought out and engaged top-notch vendors and freelancers.• Managed daily administrative tasks efficiently and effectively.• Took charge of creating and executing impactful marketing campaigns.• Gathered valuable data from marketing efforts to guide future strategies.• Organized and optimized the social media calendar for maximum impact.• Played a crucial role in creating engaging written, video, and visual content for diverse marketing channels.• Oversaw postings on social media platforms like Facebook, Instagram, and LinkedIn for broad audience reach.

• Establishing and maintaining relationships with vendors and venues.• Planning event details and aspects, including seating, dining and guests.• Managing events and addressing potential problems that may arise.• Preparing for possible scenarios that could impact the integrity of the event.• Maintaining a working knowledge of the complex needs of a wide variety of events.

• Designing and presenting new social media campaign ideas.• Monitoring all social media platforms for trending news, ideas, and feedback.• Preparing detailed promotional presentations.• Researching and evaluating competitor marketing and digital content.• Contributing to the creation of mock-ups, email campaigns, and social media content.

• Performing market analysis and research on the latest trends.• Assisting with daily administrative duties.

• Managed various customer service and administrative tasks to resolve customer issues quickly and efficiently. • Participated in physical event work.• Data entry with the administrative office. • Handled high-volume data entries.• Provided an elevated customer experience to generate a loyal clientele. • Achieved goals and service performance requirements through new customers.