Mary Alexander Email & Phone Number

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Enable learners to meet upskilling and CPE needs through a selection of courses while supporting the team in expanding a content vendor network. Nurture continuous growth and learning as Editorial Member of the Infinite Learning Loop Newsletter.Highlights of accomplishments in this role include:- Directed a group of over 20 experts to drive a structured Request for Proposal process and vendor consolidation, resulting in cost savings of $3.8M over two years.- Transitioned to flat-fee contracts while conducting a content resource analysis as part of an initial 90-day plan that identified and eliminated non-performing vendors and redundant content.- Governed a content vendor portfolio exceeding $8M that delivered educational material for the professional development of up to 100K individuals within the PwC network of US firms. Consulted with the global network on their content needs (152 networks worldwide) in the U.S. and worldwide.- Secured $1.5M by renegotiating professional skills vendor contracts to mitigate redundancies.

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Led the content vendor administration team, the internal US LMS administration team for curation, and the IP Permissions teams located in the US and India. Piloted in the establishment and refinement of vendor selection and vetting procedures while offering a streamlined client experience.Highlights of accomplishments in this role include:- Drove a cost-effective transformation of content vendor management by overseeing a $2.5M portfolio, culminating in increased courseware access for over 40K staff. - Introduced L&D Content Vendor Hub that revolutionized digital content accessibility and advanced the firm's digital transition by 45%. - Set up and implemented the Fast Track process (a dedicated team that executes learning solutions), yielding significant savings in time and staffing costs while elevating project turnaround efficiency by 100%. - Designed and employed the Intellectual Property (IP) Permission process in partnership with the Global/US Office of the General Counsel (OGC), Risk Management, and Independence departments, a pivotal component in content strategy, subsequently adopted by Global L&D as a standard.

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Oversaw the establishment and management of emerging priorities within a PMO Center of Excellence while complying with strategic goals for project initiatives. Directed Learning and Development (L&D) leadership and staff towards the successful completion of projects.Highlights of accomplishments in this role include:- Fostered integral relationships with 20 key firm leaders, crucial for the successful launch of large-scale projects, including a learning page intranet redesign, internal news and comms unveiling, and adoption of new tools.- Delivered key firm initiatives that spanned various business units while aligning projects with the fiscal year strategy that enhanced resource efficiency.- Utilized interactive visual mapping, data analytics, and learner focus groups to revamp an interactive knowledge management database.

Spearhead formation and ongoing development of a wellness consultancy with an emphasis on tailored nutrition guidance and lifestyle changes for clients' personal well-being journeys. Expand business reach by formulating an outreach strategy encompassing weight loss seminars, motivational recordings, automated learning, and event participation to bolster client acquisition and brand recognition.Highlights of accomplishments in this role include:- Boosted brand recognition by 60% by creating a robust client profile and a comprehensive catalog of materials. - Aimed to improve videos and podcasts by the end of 2023 and further accelerate by Q1 of 2024.- Innovated in the health food space by launching five consumer packaged goods (CPGs) for Pure Healthy Snacks targeted at enhancing holistic health.- Advanced content delivery via YouTube teaching videos and cultivated a diverse content library inclusive of podcasts on scientifically supported well-being topics and short-form workout resources compatible with varied lifestyles.