Mary Ann Factoriza Email and Phone Number

-Engaged in Customer Service through handling emails and phone calls.-Assisted customers with a warm and professional attitude-Managed customer accounts-Processed orders and customer transactions-Assisted customers with questions-Kept records of customer complaints-Proper documentation handling for export, import, and local deliveries.-Checking inventory report vs item requested by clients for delivery.-Knowledgeable in Warehouse Management Systems (WMS).-Knowledgeable in PEZA and BOC permits.-Preparing monthly summary reports-Up to date monitoring ledgers of each end-user per client both for soft and hard copy files.-Monitoring and tracking deliveries-Took inventory