Mary Ann Pullon Email & Phone Number

United Arab Emirates

• Describes product features and benefits; demonstrates the use and handling of the product • Educates clients on brands quality standards and specifications • Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase • Provides information to customers on warranties, features, specifications, maintenance and care of products. • Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard • Maintains awareness of new product launches, promotional events and sales • Ensures promotions and pricing are accurate and in line with company standards and policies • Computes sale prices and discounts as applicable; Maintains sales records • Receives and processes cash, changes and credit payments and generates invoices and receipts • Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures• Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times.

Philippines

 Cash Counter: Install, check, and manage the cash unit and return it at the end of each day. Take full responsibility for the security of their designated counter, cash and other valuables. Ensure that bags, card machine and stationery are constantly available at the cash counter. Follow the opening, closing, and cash reconciliation procedures. Transaction Processing: scan the items, register the sales, and process transactions using the required mode of payment Ensure proper rates / denominations of currencies are communicated to the customers Conduct security checks for the currency when required. Customer Service: assist customer in a professional and timely manner, always providing excellent customer service. Pack the customers’ scanned items when needed to ensure efficient and speedy service. Communicate all customer feedback to the appropriate channels to ensure that the necessary action is taken Promote add on sales and maintain an awareness of all promotions and advertisements.