- Introduced electronic email distribution of marketing material- Modernised layout of monthly marketing flyers and specials - Maintain Facebook posts- Maintain marketing database- Assist with second hand equipment promotions- Chasing up overdue accounts- Processing purchase orders for monthly payment

KEY ACHIEVEMENTSResearched and implemented a Student Management System computer package and revitalised procedures to comply with relevant government authorities such as ASQA, NCVER and WorkSafe Victoria to retain company RTO accreditation. Implement and manage record keeping of student training material for government data reports with reporting deadlines for AVETMISSS, Unique Student Identifier Numbers, Victorian Student Number data, Quality Indicators (Employer & Employee Surveys) and Statements of AttainmentCo-ordinate training for trainer/assessor, students, payments and supporting materialReview suppliers and pricing for tools, maintain stock levels, process invoices and payments, to shipping of goodsCreate, design and produce marketing material and products, marketing statistics plus training material for presentationsDesign and maintain content on websites: scaffoldtrainingcompany.com.au | thescafftoolco.com.au accessscaffolds.com.au Created and monitor content for the company's Google Business Listings and social media profiles for each divisionAssist Owner in other business ventures: stayintoowoomba.com.au | thegrumpypiper.com.au

I held a number of positions for CSR Building MaterialsCSR Bradford Insulation Accounts Receivable & Sales Support Assistant (Job Share 2 days/week)January 2005 – December 2007 (due to redundancy)- Processing cheques and organise banking- Assist the sales team with all credit enquiries, ie: investigating discrepancies and creating credits - Publish presentations, flyers, invitations and adverts- Managed corporate literature order, storage and distribution - Assist with reception duties- Arrange accommodation and flight bookings- Lead a committee to organise the company Christmas partyMaternity Leave - December 2003 - January 2005CSR Bradford InsulationSales Support Assistant – Part-time (2 days/week)May 2002 – December 2003- Assist Sales Support & Marketing Officer- Publish, presentations, flyers, invitations and adverts- Maintain stationery orders and supplies- Set up and maintenance of customer footy tipping competition via the internet- Managed corporate literature order, storage and distribution- Assist with reception dutiesMaternity Leave - October 2001 - May 2002CSR Gyprock/Fibre Cement and CSR Bradford InsulationSales and Marketing Assistant November 1997 – October 2001- Administrative support to the sales team- Publishing of promotions, presentations, flyers, invitation and adverts - Organising events and sales functions, eg: - Annual overnight Golf Event for leading home builders - Staff Christmas Functions - Staff and Customer Conferences- Arrange accommodation and flight bookings- Assist with reception dutiesAdded responsibilityFrom early 2000 till maternity leave the receptionist position was restructured to report to my position. This involved supervising and overseeing the efficient running of reception by managing employment plus implementing new systems and procedures.

- Every-day running of a small sales and service office, implementing new systems where necessary- Publishing official tenders/proposals, mail outs and brochures - Consistent liaison with Head Office for timely despatch of equipment for installation and servicing requirements- Providing customer service for all enquiries- Maintain database for Southern Region - Purchasing of office stationery, furniture and equipment - Organising seminars, training sessions and local hotel accommodation

- Secretarial services for the Marketing Resources Manager- Prepare covers, forms and other artwork as required- Typing curricula vitae, project data, correspondence and other documentation - Maintain centralised curricula vitae files

- Initial design and ongoing production of company newsletter including photography and preparation of finished artwork for printing- Creating and designing internal brochures, flyers, price lists, forms, booklets and training documents- Preparation and ongoing administration of Document Control for Quality Awards including, Q101, AS3901/ISO2001- Training employees on new computer systemReceptionist/Typist (promoted to above position)Switchboard operation, organise incoming/outgoing mail, overnight deliveries, typing of all correspondence and arranging appointments/meetings