Mary Spinelli Email & Phone Number

Spring City, Pa, Us

Spring City, Pennsylvania, United States

Currently pursuing college courses while I navigate my next career move. I bring with me over 15+ years of excellent customer service and retail management experience, 1 year of account management and 2 years of invoicing experience. I am a fast learner, detail oriented, love helping others, as well as solving problems. I am open to exploring different types of jobs but am looking for a company that values hard work ethic and loyalty.

Audubon, Pennsylvania, United States

• Reviewed and validated up to 80+ invoices a day that require varying levels of validations in order to approve• Utilized snow tracker, weather reporting, 3rd party systems and other validations tools to determine which services were required and performed to scope• Ensured all billing codes have been entered accurately for each storm or service• Worked closely with Billing Manager and Program management teams to review work order status, pricing, assignment or other related details needed to approve/reject an invoice• Demonstrated outstanding telephone and verbal communications skills

Audubon, Pennsylvania, United States

• Managed vendors for landscaping and snow removal for TargetSourced and negotiated season contracts for each site including newly awarded territories. Managed weekly services for land including all out of scope work. Managed daily snow removal which required being available for out to 80 hours a week if snow was falling in your state (Minnesota)Always willing to go above and beyondAble to build and foster strong relationships with vendors as well as the client. Demonstrated outstanding telephone and written communications skills

King Of Prussia, Pa

• Human resources management – recruiting, hiring, training staff• Restructured the recruitment/hiring process – for maximum results

Pottstown, Pa

• Achieved sales goals• Trained and developed staff• Merchandised the Men's Department to Brand Standard• Provided excellent customer service• Credit Captain- coached staff on how to sell credit cards and maintain conversion goals• Maintained payroll

Malvern, Pennsylvania

• Efficiently exceeded client file processing goals from 80% to 96%• Trained at least other associates on how to manage high profile clients while protecting the privacy of the client• Reviewed and processed client enrollment and beneficiary forms

Pottstown, Pennsylvania

• Achieved sales goals• Hiring manager: Trained and developed new staff• BOH Operations Management• Merchandised Departments to brand standard• Maintained a 5% credit card conversion while assisting associates achieve 2% individual conversion goals• Provided excellent customer service

Limerick, Pennsylvania, United States

• Achieved sales goals• Merchandised the Men's Department to brand standard • BOH Operations Management• Hiring Manager - recruiting, hiring, training staff• Provided excellent customer service

Advanced Microsoft Office Specialist Certification Program

Participated in a comprehensive training program, achieving intermediate or higher-level skills in Microsoft Word, PowerPoint, Access.

High School Diploma, Liberal Arts And Sciences/Liberal Studies