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Skilled Communications Manager with a strong track record of collaborating with clients, partners, and high-level stakeholders to implement a client and partner engagement plan. Adept at building connections with diverse communities and groups through strategic communications and fostering cross-functional partnerships that drive business expansion and visibility.
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Senior Manager, PartnershipsCrisis24Thurmond, Nc, Us -
Senior Manager, PartnershipsCrisis24 Apr 2021 - PresentAnnapolis, Maryland, United StatesI specialize in managing communications for strategic partnerships, with a focus on increasing our joint user base through tailored marketing materials and support for partner growth efforts. My responsibilities include creating customized communications for partners to share with their clients, fostering and maintaining key relationships with internal and external stakeholders to ensure exceptional partner experiences, coordinating educational events such as webinars and workshops to support… Show more I specialize in managing communications for strategic partnerships, with a focus on increasing our joint user base through tailored marketing materials and support for partner growth efforts. My responsibilities include creating customized communications for partners to share with their clients, fostering and maintaining key relationships with internal and external stakeholders to ensure exceptional partner experiences, coordinating educational events such as webinars and workshops to support partner's clients, and overseeing all aspects of implementation, program rollout, and ongoing engagement projects. Show less -
Senior Manager - Client CommunicationsCrisis24 Jul 2018 - Apr 2021Annapolis, MdWith a proven track record of success in communications and marketing, I have a strong background in developing and executing strategies to promote services, increase brand visibility, and build and maintain relationships with clients and partners. My responsibilities have included:Developing and implementing communication strategies that resulted in high levels of stakeholder and customer satisfaction.Managing the complete project life cycle of strategic marketing campaigns… Show more With a proven track record of success in communications and marketing, I have a strong background in developing and executing strategies to promote services, increase brand visibility, and build and maintain relationships with clients and partners. My responsibilities have included:Developing and implementing communication strategies that resulted in high levels of stakeholder and customer satisfaction.Managing the complete project life cycle of strategic marketing campaigns, ensuring exceptional client experiences throughout the process.Improving customer satisfaction and strengthening client relationships through proactive and effective communication at all levels of the organization.Creating and implementing a product trial program for clients to support a new product launch.Leading the development of a client communication strategy for a growing organization and successfully guiding it through two rebrands.Developing and managing live intelligence briefings for 1000+ clients and prospects to keep them informed on important global topics such as the COVID-19 pandemic and Hong Kong student protests.Creating audience-specific content for communications and marketing pieces. Show less -
Strategic Client Success ManagerCrisis24 Sep 2012 - Jul 2018Annapolis, MdUtilized my expertise in relationship-building, communication strategy, and project management to optimize existing accounts and drive business growth. Responsibilities included:Developing tailored communication materials and strategies to support internal service rollouts and user adoption for clientsFacilitating executive-level engagement to align with and achieve client goalsProviding training, data analysis, and recommendations to address individual client… Show more Utilized my expertise in relationship-building, communication strategy, and project management to optimize existing accounts and drive business growth. Responsibilities included:Developing tailored communication materials and strategies to support internal service rollouts and user adoption for clientsFacilitating executive-level engagement to align with and achieve client goalsProviding training, data analysis, and recommendations to address individual client needsBuilding and maintaining cross-functional relationships to increase profitability for targeted accountsManaging and coordinating the complete project lifecycle for multi-stakeholder client initiatives, including training, data analysis, and recommendations based on individual client needs. Show less -
InternUndp Apr 2012 - Jul 2012As an intern on the Anti-Corruption program at the UNDP Regional Center in Bratislava, Slovakia in the summer of 2012, I gained valuable experience in research and report preparation, co-authored an official workshop report, authored 3 articles for the newsletter, and assisted in preparing for two project workshops. My primary focus was on researching and analyzing anti-corruption efforts in the areas of water, education, and health, as well as projects related to the Open Government… Show more As an intern on the Anti-Corruption program at the UNDP Regional Center in Bratislava, Slovakia in the summer of 2012, I gained valuable experience in research and report preparation, co-authored an official workshop report, authored 3 articles for the newsletter, and assisted in preparing for two project workshops. My primary focus was on researching and analyzing anti-corruption efforts in the areas of water, education, and health, as well as projects related to the Open Government Partnership initiative and youth participation. This experience helped me to develop my skills in research, report writing and project management. Show less -
Graduate StudentUniversity Of North Carolina At Chapel Hill May 2010 - May 2012MA, Political Science (European governance)BA, International Studies (Politics and Latin America) and Peace War and DefenseRelevant coursework: EU Integration Theory; EU International Policy; Democratization in Central and Eastern Europe; National and International Security Studies; Global Politics; China’s Foreign Relations; Latin American Politics; Peace and War studies; US Foreign Relations -
Graduate StudentUniversity Of Bath Jan 2011 - Jan 2012Bath, United KingdomRelevant coursework: EU Common Foreign and Security Policy; Conflict, Security and Development; International Security Studies; Politics and Policy of Developing Countries; International Terrorism; European Security; Power, Order and International Institutions -
Intern: Client ServicesIjet Intelligent Risk Systems Jul 2011 - Sep 2011AnnapolisI researched and prepared client presentations and reports and worked with account service managers on a variety of tasks including creating a standardized review process for account management.
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Peer Partner To The Financial Development SpecialistAmerican Red Cross Apr 2009 - May 2010Managed donor files, researched and prepared reports, and provided support for special events while working at the Red Cross. Additionally, I was responsible for managing the organization's website and social media outlets. I tracked media coverage on a monthly basis to assist the Public Relations Department with monitoring news outlets in regards to Red Cross activity and provided general administrative support to multiple departments as needed. During my tenure at the Red Cross, I also… Show more Managed donor files, researched and prepared reports, and provided support for special events while working at the Red Cross. Additionally, I was responsible for managing the organization's website and social media outlets. I tracked media coverage on a monthly basis to assist the Public Relations Department with monitoring news outlets in regards to Red Cross activity and provided general administrative support to multiple departments as needed. During my tenure at the Red Cross, I also received training on media relations during crises as well as some disaster management training. Show less -
Assistant Office ManagerSusan Kinney Ltd. Feb 2008 - May 2010I assisted the primary office manager at Susan Kinney Ltd by handling a variety of paperwork such as purchase orders, shipping documentation, and customer issue tracking. I collaborated with customers and vendors to ensure customer satisfaction with the final product and services received. I established and maintained an organized filing system for all order documentation, and implemented an office recycling program. Additionally, I managed the daily monitoring of office shipping needs and… Show more I assisted the primary office manager at Susan Kinney Ltd by handling a variety of paperwork such as purchase orders, shipping documentation, and customer issue tracking. I collaborated with customers and vendors to ensure customer satisfaction with the final product and services received. I established and maintained an organized filing system for all order documentation, and implemented an office recycling program. Additionally, I managed the daily monitoring of office shipping needs and ensured that necessary office supplies were constantly replenished. Show less
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Community Development Project CoordinatorPeace Corps, The Republic Of Moldova Sep 2004 - Oct 2006I spent two years in Nisporeni, Moldova as a Community Development Project Coordinator where I worked closely with local NGOs and public officials to provide non-profit services to the community. My responsibilities included securing a grant through Peace Corps to open a community language center and raising funds within the community to support its operation. I also successfully wrote and won a grant through Peace Corps and US donors to purchase sports equipment for the local youth center… Show more I spent two years in Nisporeni, Moldova as a Community Development Project Coordinator where I worked closely with local NGOs and public officials to provide non-profit services to the community. My responsibilities included securing a grant through Peace Corps to open a community language center and raising funds within the community to support its operation. I also successfully wrote and won a grant through Peace Corps and US donors to purchase sports equipment for the local youth center, where I volunteered my time daily.In addition, I was heavily involved in educational activities for Moldovan students. This included planning, leading and fundraising for two summer English camps for 100 school children in Nisporeni, conducting two seminars on HIV/AIDS education, and collaborating with local English teachers to design programs to advance student learning and abilities. Show less -
Burch Field Research FellowUniversity Of North Carolina At Chapel Hill May 2003 - Jul 2003Vienna, AustriaDuring the summer of 2003, I had the opportunity to gain hands-on experience with the Organization for Security and Cooperation in Europe (OSCE) while also studying at the Diplomatic Academy of Vienna. Over the course of 6 weeks, I attended daily classes at the academy and participated in weekly meetings with OSCE representatives. As a highlight of the program, I was given the opportunity to conduct field research in Bosnia-Herzegovina, where I studied the impact of international organizations… Show more During the summer of 2003, I had the opportunity to gain hands-on experience with the Organization for Security and Cooperation in Europe (OSCE) while also studying at the Diplomatic Academy of Vienna. Over the course of 6 weeks, I attended daily classes at the academy and participated in weekly meetings with OSCE representatives. As a highlight of the program, I was given the opportunity to conduct field research in Bosnia-Herzegovina, where I studied the impact of international organizations in post-conflict rebuilding. To culminate the summer program, I authored a research paper on security reform in Bosnia-Herzegovina. Show less
Mary Chapman Skills
Mary Chapman Education Details
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Political Science -
Political Science -
International Relations, Peace War And Defense
Frequently Asked Questions about Mary Chapman
What company does Mary Chapman work for?
Mary Chapman works for Crisis24
What is Mary Chapman's role at the current company?
Mary Chapman's current role is Senior Manager, Partnerships.
What is Mary Chapman's email address?
Mary Chapman's email address is mr****@****hoo.com
What schools did Mary Chapman attend?
Mary Chapman attended University Of North Carolina At Chapel Hill, University Of Bath, University Of North Carolina At Chapel Hill.
What skills is Mary Chapman known for?
Mary Chapman has skills like Politics, Program Management, Training, Ngos, Policy, Public Policy, Social Media, Analysis, Community Development, Editing, Risk Management, Grants.
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