The American Dialogue Project (ADP) exists to help people be in conversation with one another. It is a platform for building capacity for dialogue, the central building block of which is the ADP Call. An ADP Call is a simple, structured 40-minute phone conversation between two strangers with the help of a professional facilitator. The topics discussed on ADP calls range wildly because participants decide what and how much they want to share. Regardless of what is discussed, ADP Calls afford all participants the opportunity to speak uninterrupted, listen carefully, and ask/answer questions. In addition to keeping time and providing assistance as requested, the Facilitator ensures that ADP’s Norms for Productive Dialogue are adhered to throughout.

Organize and lead a global team of 10+ ombuds colleagues in developing and executing internal and external communications strategy for the IOA. Hold monthly conference calls and work in concert with liaisons from the Executive Board, Finance Committee, and the association management company to monitor and meet constituents’ communications needs. Currently coordinating a digital infrastructure review. Also chair the Digital Working Group and sit on the Management Transition Task Force.

Assist in production of the biannual Journal of the International Ombudsman Association (JIOA), a peer-reviewed online professional journal. Participate in all board meetings and contribute to the overall vision for the Journal. Support all board operations, including the arrangement of meetings, keeping of minutes, coordination of communications, etc. Manage the flow of article submissions through the review and publication process, including manuscript formatting, redacting, and editing; collect and create summed reviews for author feedback; and occasionally review manuscripts for publication as well.

Consulted with the UN Ombudsman and Mediation Services to develop conflict competence training and performance management cycle training curricula for use by ombuds and mediators across the UN system.

Assisted with daily operations of United Nations Ombudsman and Mediation Services (UNOMS) headquarters for six months. Primary duties included front office support; case management for ASG Barkat; creation of conflict competence curricula; outreach and mission support; and extensive report writing and editing. Regularly greeted clients and special guests; attended weekly case debrief meetings with global UNOMS team; participated in various stakeholder engagement meetings; prepared briefings on critical issues; analyzed pre-mission survey and feedback data. I also observed client sessions; drafted keynote presentations for Dr. Barkat; and oversaw development of trainings on effective email, workplace respect, difficult conversations, and mediation for managers that are now in use across the UN system.

Collegocity (kol-ij-ah-sit-ee) is a company I founded to help students make the most of their visits to colleges and universities. A travel agent/guidance counselor hybrid, Collegocity connects the dots of travel, preparation, coordination, and evaluation so that visitors can focus on finding a fit rather than dealing with the details of where to go, how to get there, where to stay, where to eat, who to see, when to interview, etc., etc., etc.Collegocity ensures that campus visits are optimized for all parties. We work with families and students to personalize the process and take the hassle out of visit planning. We arrange college trips for high schools and youth organizations, minimizing cost and maximizing impact. Colleges and universities also benefit from our directing prepared, good-fit students to their campuses. Additionally, we're available to assess and enhance a school's ability to showcase its campus and attract target students. In short, Collegocity's mission is three-fold: Expose students to an appropriate range of schools. Empower them to be investigative when visiting. Educate them to accurately evaluate visits according to their needs. Our goal is to make sure everyone's visit time and resources are well spent for maximum fun and productivity.

Member of steering committee for 9-14 STEM Pathways College to Career school in New York City, MECA (Manhattan Early College for Advertising).

Guided Sixth Form students and families through the US university search and application process; Educated and advised Year 9 and Year 11 students and families as they make choices for IGCSE and A Level options; Educated and supported Shrewsbury staff around US higher education trends and procedures; Helped inform senior school decisions about how to best shape our curriculum to prepare Shrewsbury alumni for US university success; Maintained blog and social media presence;Initiated and developed relationships with contacts at US colleges and universities, e.g., coordinate admissions visits to SHB, visit US campuses, attend receptions and events, maintain professional association memberships.Listening Team MemberAlumni Committee MemberStaff Committee Member

As college counsellor at Shrewsbury, a co-ed pre-prep to sixth form British school, I assisted (mostly) Thai students and their families in navigating applications to US colleges and universities.

I supported the Office of the Ombudsman at Penn by assisting with various tasks in a volunteer capacity. Two of the projects I implemented were an ombuds website (http://www.upenn.edu/ombudsman/) and a new visitor intake form.

As a research assistant I supported the objectives of vice dean Doug Lynch. This involved coordinating a variety of projects, including working on educational documentary films; consulting with The Conference Board regarding workforce development strategy; and supporting the development of educational leadership networks. I also generally assisted in editing documents and providing academic writing feedback to students in the Wharton / GSE Executive Program in Work-Based Learning Leadership.

Read and reviewed international undergraduate applications to Penn’s Wharton School, School of Engineering & Applied Sciences, and College of General Studies.

Provided administrative support to Director of K-12 Initiatives at University of Pennsylvania regarding the establishment of an international studies-themed high school.

Performed all standard registrar duties at this small 5-12 prep school, including scheduling and maintenance of all student files, transcripts, and records.

At SRS, northern Nevada's only independent college prep school, I directed a comprehensive counseling program with 100% four-year college placement. This included extensive one-on-one counseling and college-oriented programming for the upper school students. One of the duties I most enjoyed was coordinating and leading biannual national college tours for 10-12th grade students (locations included the American Midwest, Northeast, and Southern California). I also maintained the counseling webpages and produced counseling-oriented materials for students and families. In addition, it was my responsibility to establish and cultivate relationships with colleges and universities as well as to stay current in the secondary and post-secondary education and counseling practice fields.More generally, I assisted school-wide operations as an administrative team member, performed all registrar duties, and acted as academic advisor to eight upper school students, student government advisor, seminar teacher, and community service advisor.

I directed the selection process of international students at Oberlin College, leading a team of five colleagues in evaluating applications and rendering admissions decisions. I oversaw distribution of a $1M financial aid budget, and directed the processing of international applications which included coordinating correspondence with prospective applicants abroad and supervising five student emailers.In my work with the international admissions program, I developed and implemented regional recruitment strategies, including extensive international travel, maintenance of relationships with key schools and counselors, and coordination of Virtual Visit Program for admitted students. As an assistant director of domestic admissions, my duties were to authentically represent Oberlin to the public, contribute to the selection of the incoming class by evaluating and presenting applications to Admissions Committee, and correspond with prospective students, parents, guidance counselors, educators, and agencies regarding all aspects of the college search.In this capacity I developed and implemented recruitment strategies for domestic territories, including school visits, national fairs, and public receptions involving faculty and alumni. I also interviewed numerous prospective students to ascertain social and intellectual compatibility. It was also critical that I maintained familiarity with peer institutions and highly selective admissions practices in general.