Mary Cortez Email and Phone Number

United Medical Rehabilitation Hospitals is a three hospital system with locations in Hammond (20 beds), Gonzales (20 beds) and Gretna (23 beds), Louisiana that specializes in acute in-patient rehabilitation, as well as provides hospice care.• Managed two 24 hour acute inpatient hospitals and supervised 50 FTE nursing and ancillary staff between both hospitals• Clinical nursing director for Hammond and Gonzales with direct oversight of daily operations for each facility and business development• Responsible for leading the facilities with best practice quality initiatives to ensure growth and expansion• Provided and assisted in cost effective patient care from admission to discharge• Directed oversight of budget development and income statements• Initiated and directed comprehensive stroke program • Sitting member on the Quality Council, Nursing Council, Policy and Procedure Committee, and TJC survey readiness committee• Administrator on call for both hospitals• Improved overall charting practices at the Gretna hospital to meet state and TJC requirementsKey Projects and Achievements:• Key Team member in the acquisition and opening of the Gonzales hospital in January 2014• Guided each hospital through State recertification, receiving the first ever survey with least amount of deficiencies• Created over 900 new policies for TJC readiness survey in preparation of being Join Commission certified• Reduced cost per unit of service by over 10%, leading to a 300,000 dollar profit.• Increased Average Daily Census for the rehabilitation unit by 67% from 10.5 in 2011 to 15.6 YTD in 2015• Cut medication costs by 13% per patient• Cut agency utilization and costs by 100% by initiating a shift bonus program. Overall cost reduction between the use of agency vs the bonus program was 93% savings• Initiated Performance Improvement study on polypharmacy in the elderly• Performed a Utilization Management project on Adverse Events in an Acute Rehab setting

• Night Shift Leader overseeing up to 20 patients and managing 5 employees• Responsible for patient care in a 20 bed hospital including dispensing of medications, wound care and patient safety

In addition to being the Case Manager, full-time in 2007 and 2008, I also filled-in anytime a Case Manager was needed.• Responsible for patients continuum of care from Admit to Discharge• Worked closely with families and outside agencies to ensure patients care continues post-discharge• Core qualifications: 1. Patient Advocacy2. Data Reporting3. Patient and family conferencing 4. Training development5. Appointment scheduling and coordination6. Quality assessments7. Referrals

• Night Shift Leader overseeing up to 42 patients and managing 7 employees• Responsible for medically complex patients in a 42 bed hospital including creation of care plans, coordinating various physicians’ specialties in collaboration of patient care, and ensured family and patient satisfaction

• Night Shift Leader overseeing patient care delivery in a 27 bed facility and managing 6 employees• Clinically supervised, provided staff education, and guided patient care management• Collaborated with other disciplines to provide continuum of comprehensive care\​• Evaluated the performance of nursing staff and auxiliary personnel • Role served as a liaisons between hospital physicians, care managers and other health team membersKey Projects and Achievements:• Created comprehensive stroke program• Directed and coordinated activities of medical, nursing, technical, clerical, service, and maintenance personnel of health care facility• Implemented and administered programs and services for health care and medical facility