● Managed all aspects of employee relations as part of the HR partner team for Lumeris (~1500 employees). This role was one part of the broader HR team that also included talent acquisition, talent management and operations.● Partnered with management to provide guidance on HR issues, employment law and develop new programs and initiatives to meet the needs of the business.● Generated solutions and implements them with input from and partnership with HR Business Partners.● Recommended employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.● Participated in the facilitation of investigations when employee complaints/concerns are brought forward.● Advised people leaders in corrective actions for their employees.● Coordinated the administration of accommodations under the ADA and transitional work for all leaves of absence.● Partnered with recruiting to participate on interview panels for People Leaders roles within the organization.● Partnered with compensation on many facets including but not limited to: ensure all jobs are properly captured in the job description so that they are priced accurately; build solutions for business challenges such as high turnover within the Call Center; annual compensation cycle planning and execution.● Assisted with the development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company. Examples of this include the annual performance calibration and compensation cycle administration along with the roll out of quarterly goal setting and efforts to move towards a pay for performance culture.● Administered all unemployment activities including ensuring that all claims are responded to properly and in a timely manner in accordance with state guidelines.● Stayed current on legal issues and partnered closely with our Legal team to minimize risk for the company.

● Managed all aspects of HR for the Laclede Groves and Richmond Terrace locations (approximately 650 employees) including but not limited to: worker’s compensation, unemployment, benefits, payroll questions, employee relations, invoice processing, leaves of absence and new hire onboarding.● Partnered with recruiting to perform multiple functions, including: executing successful career fairs, liaise with people leaders about the business needs, make offers to candidates (working within established pay grades).● Managed onboarding tasks including: helping candidates get through the prescreening process and administering orientation on Day 1 for all new hires.● Acted as a resource for managers on employee performance issues to ensure they are following the right process and are being fair and consistent in their treatment of employees.● Managed all aspects of benefit plan administration including employee benefit sign up during initial eligibility, life events and open enrollment. Must be available to review benefit information with employees and answer any benefit related questions via email, phone and in person.● Coordinated the administration of all Leave of Absence programs and processes.● Created a welcoming environment and developed relationships with employees so they can use HR as a resourceand feel comfortable doing so. Responsible for assisting any employee that calls, emails or comes into the HRoffice.● Proficient in using the HRIS system Workday.● Responsible as a primary resource for questions in my department and for training new HR Coordinators as needed.

● Responsible for all aspects of benefit plan administration including employee benefit sign up during initial eligibility, life events and open enrollment. Must be available to review benefit information with employees and answer any benefit related questions via email, phone and in person. Resolve escalated employee benefit issues by working closely with benefit vendor account managers.● Reconciled monthly bills from vendors using Excel, resolve any issues found and pay vendors by ACH or check request through accounting.● Used the HRIS system UltiPro by Ultimate Software and Excel to create and run reports to audit for errors in the benefit plan setup.● Travel to Stifel locations outside of St. Louis to present benefit information at open enrollment and during company acquisitions.● Partnered with other Benefit department team members as a subject matter expert and the primary resource for their questions and for training new benefit associates.● Other duties include filing all paperwork in employee benefit folders, completing benefit enrollment verifications (usually for Medicare enrollment) and assisting any employee that calls, emails or comes into the HR office. Always available for any other tasks that need completed.

● Managed recruiting functions including but not limited to: partnered with people leaders to understand their staffing needs; posted all open positions in house and online; reviewed and prescreened all incoming applications; conducted background checks, drug screens and reference checks; completed all new hire paperwork; scheduled and setup all new hire orientation classes.● Partnered with HR Manager and Director to complete benefits administration tasks, including: created benefit packets; reviewed benefit information with employees; answered any benefit related questions; enrolled employees in the benefit plans.● Responsible for the daily newsletter, employee birthday cards, bulletin board and flyers that were distributed to the employees. Facilitated our Team Champion of the Month and Manager of the Quarter award programs. Planned and executed monthly employee appreciation events.● Managed other administrative duties as assigned, including but not limited to: kept track of all stock levels and ordered more as needed for uniforms, nametags and office supplies; scheduled employees for training classes, tracked training completion and filed certificates; kept all paperwork neatly filed in employee files, completed employment verifications and assisted any employee that came into the HR office.

I train new hires and manage employees to ensure completion of daily tasks and required level of customer service. I am responsible for ordering product for Starbucks, Yo My Goodness, and the gift shop. Also, I log invoices, create employee schedules and send weekly sales information to our corporate headquarters.

Organized and coordinated all catering sheets and the production sheet for pastries and bread once a week using Excel. Created invoices and received payments using Quickbooks. Baked pastries daily for wholesale accounts and kept the restaurant stocked with freshly made baked goods. Also responsible for training new employees in multiple aspects of the restaurant.

Worked with the manager to help him complete daily responsibilities. Some of these responsibilities include completing inventory, updating the master wine list, and managing the intake of gift cards. Learned how to use and became familiar with Open Table.