Mary Duffy

Mary Duffy Email and Phone Number

Senior Product Owner @ North Highland
Orlando, FL, US
Mary Duffy's Location
Orlando, Florida, United States, United States
Mary Duffy's Contact Details

Mary Duffy personal email

n/a

Mary Duffy phone numbers

About Mary Duffy

I am an experienced Business Analyst with 16 years of experience, with a strong understanding of business processes, creating and documenting Business Requirements, Process Flows, Functional and Non-Functional Requirements. Experienced as a Business Analyst in eliciting the business requirements from the existing procedures, proposing technical solutions. I have worked with Agile methodologies (Scrum, Kanban) helping to manage the backlog, writing User stories, and promoting and facilitating scrum practices. I am adept at handling multiple projects concurrently guiding them through the full SDLC, while maintaining flexibility to changing needs. I am skilled in Budgeting, Customer Relationship Management (CRM), Event Management, Public Speaking, and Corporate Communications with Strong Customer Service Skills. I am a team player, energetic, result-oriented, fast learner, with excellent communication skills and a strong work ethic.

Mary Duffy's Current Company Details
North Highland

North Highland

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Senior Product Owner
Orlando, FL, US
Website:
northhighland.com
Employees:
2124
Mary Duffy Work Experience Details
  • North Highland
    Senior Product Owner
    North Highland
    Orlando, Fl, Us
    View
  • North Highland
    Business Analyst
    North Highland May 2021 - Present
    Atlanta, Ga, Us
    View
  • Glotech, Inc.
    Project Manager And Business Analyst
    Glotech, Inc. Oct 2020 - May 2021
    Rockville, Maryland, Us
    View
  • Unemployed - Looking For Work In It & Online Services
    Unemployed
    Unemployed - Looking For Work In It & Online Services Jun 2020 - Oct 2020
  • Wyndham Destinations
    Business Analyst
    Wyndham Destinations Oct 2018 - Jun 2020
    Orlando, Florida, Us
    View
  • North Highland
    Business Analyst
    North Highland Apr 2018 - Oct 2018
    Atlanta, Ga, Us
    View
  • Seaworld Parks & Resorts Orlando
    Business Analyst For Seaworld Parks & Entertainment Corporate It
    Seaworld Parks & Resorts Orlando Oct 2008 - Mar 2018
    Orlando, Fl, Us
    Working on projects providing documentation and gathering requirements for enhancements to current systems as well as RFP requirements for vendor selections for new systems and upgrades to existing systems.Also, providing Application and Business Analyst Support for the Human Resources, and Team Member Services, Contact Centers, Guest Arrival Teams, Marketing Teams, Education Teams, Zoological Teams and In-Park Operational Teams by being a Subject Matter Expert and assisting in the documentation (Use Cases, Business Requirements, updating bug/enhancement tracking system, creating and implementing Change Management). Including the prioritization and resolution of defect and enhancement requests for the numerous systems by working directly with the developers and end users to discuss changes, updates, and processes for these systems.
    View
  • Seaworld Parks & Resorts Orlando
    Contact Center Team Lead
    Seaworld Parks & Resorts Orlando Feb 2004 - Oct 2008
    Orlando, Fl, Us
    Took part in the planning of the 2008 department Budget plan, worked on line schedules. Created Training Curriculum, Documents and Presentations. Lead the opening team at the Contact Center and became the Subject Matter Expert forTickets and Passes, training employees on these.
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Mary Duffy Skills

Event Planning Event Management Social Media Public Relations Budgets Social Media Marketing Microsoft Office It Management Team Leadership Manage Client Relationships Corporate Communications Facebook Business Analysis Public Speaking Marketing Awesomeness Budgeting Customer Relationship Management Leadership

Mary Duffy Education Details

  • University Of West Florida
    University Of West Florida
    Biology

Frequently Asked Questions about Mary Duffy

What company does Mary Duffy work for?

Mary Duffy works for North Highland

What is Mary Duffy's role at the current company?

Mary Duffy's current role is Senior Product Owner.

What is Mary Duffy's email address?

Mary Duffy's email address is ma****@****and.com

What is Mary Duffy's direct phone number?

Mary Duffy's direct phone number is +140722*****

What schools did Mary Duffy attend?

Mary Duffy attended University Of West Florida.

What are some of Mary Duffy's interests?

Mary Duffy has interest in Children, Civil Rights And Social Action, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture.

What skills is Mary Duffy known for?

Mary Duffy has skills like Event Planning, Event Management, Social Media, Public Relations, Budgets, Social Media Marketing, Microsoft Office, It Management, Team Leadership, Manage Client Relationships, Corporate Communications, Facebook.

Who are Mary Duffy's colleagues?

Mary Duffy's colleagues are Gabar Ewen, Ashley Jais, Daniel Faunce, Ed Wilson, Keith Brown, Raaghav Singh, Nor Haj95.

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