Mary E Head Email & Phone Number

Dayton, Ohio, United States

Dayton, Ohio, United States

Dayton Metropolitan Area

Driving revenue in advertising marketing solutions across country to the small and medium-sized business owners.

Mason Oh

Facilitating inbound customer calls within a call center answering customer inquiries, comparing health plan benefits, calculating subsidies, finding best-fit pricing plans, and enrolling into on-exchange and off-exchange benefit plans on the Affordable Care Act. Further job functions involved: comparing dental plan options and enrolling into dental plans, investigating customer problems and functioning as a liaison between customer service and billing. Certified on the Individual and SHOP Marketplace for Healthcare Reform (ACA) as an Agent/Broker and Certified Application Counselor for Ohio and Kentucky.

533 Windsor Park Dr.

Scheduled in-office appointments for increasing new business, enrolling customers into Affordable Care Act (ACA) and Medicare health plans during open enrollment and prepared and managed monthly commercial account billing. Cold-call leads to commercial business customers to schedule appointments for agency owner. Developed and managed images and content for new website, developed and managed images and content for the company’s Facebook, Google Plus and LinkedIn pages. Developed, implemented and managed images and content for a mass postcard mailing and email blast across a 600 customer insurance database.

Mason, Oh

Facilitating inbound customer calls within a call center answering customer inquiries, comparing health plan benefits, calculating subsidies, finding best-fit pricing plans, and enrolling into on-exchange and off-exchange benefit plans on the Affordable Care Act. Further job functions involved: comparing dental plan options and enrolling into dental plans, investigating customer problems and functioning as a liaison between customer service and billing. Certified on the Individual and SHOP Marketplace for Healthcare Reform (ACA) as an Agent/Broker and Certified Application Counselor for Ohio and Kentucky.

Dayton, Ohio Area

Cultivating new business relationships throughout Dayton and Cincinnati servicing building a customer-base by securing signed Final Expense life insurance policies.

Dayton, Ohio Area

Business-to-Business consultative sales throughout Dayton and surrounding municipalities meeting with business owners and decision-makers educating them on deregulation of energy, discussing energy usage and demand, obtaining copies of bills; analyzing the data and returning with bids from the top (5) retail energy providers. Upon gaining agreements with the terms of the contracts,signed contracts were for 3 and 5 yr. terms.

Dayton, Ohio Area

Working on individual projects when approached: Produced website for Pickett Enterprises, created logo, contact form and all content; as well as, creating brochures, forms, business cards and marketing promotional materials - http://www.onpointwebart.com.

Centerville, Oh

• Blank canvas layout and design of manufacturing website utilizing Dreamweaver html, JavaScript and Joomla. Maintained and managed public and ecommerce shopping cart portal – using the Sage Mas90/200 ebusiness dashboard. Wrote all site content, created (FAQ, troubleshooting guides, interactive forms using Adobe In-Design, shipping maps, etc.) photographed and modified graphics, revised JavaScript for photo rotations, coded streaming videos, managed CRM product inventory tree dashboard, successfully processed daily sales purchase orders and calculated/processed nightly invoices. Increased marketability by analyzing trends and configuring SEO keywords utilizing Google Analytic CPC and PPC keyword strategies. Stimulated product interest by creating a marketable presence on various search engines and industry specific journals (Manta, Industry.net, TODL, etc.) • Developed email marketing campaign, designed email address database, managed segmentation, opt-out, bounced and clicked-through reports and designed ad copy for new product launch utilizing Exact Target and Sage Swiftpage.• Worked with engineer to implement ISO 9000 quality compliance certification standards. Created labels, modified product design sheet incorporating safety logos and wording. Managed HPBA and NFI trade show database lists. • Saved company $800 in monthly postal expenditures by automating paperless invoice by programming Crystal Reports using SQL coding. Saved on shipping productivity by programming the shipping software implementing handling fees through UPS and FedEx shipping modules; saved on IT expenditures by staying late to troubleshoot equipment failures and managed employee software and printer installs; developed tracking systems to efficiently improve productivity and manage expenditures for accounting.