Production ManagerJune 2016-July 2020ResponsibilitiesScheduling of 20+ associates. Recruited new employees which included interviewing, hiring, and training. Developed new menus for patients and retail cafe areas. Oversaw purchasing for hospital food service. Input new menus into Morrison webtrition databases. Developed new standard operating procedures. Oversaw HACCP logs and compliance. Guided, coached, and instructed employees with proper cleaning and sanitation procedures, final food temperatures, food presentation, and hands on guidance in day to day operations. Held daily safety meetings with employees that focused on food allergens, batch cooking, and production sheets.Retail Manager April 2015-June 2016Responsibilities Scheduling of 38 different associates. Recruited new employees which included interviewing, hiring, and training. Directly managed 8 supervisors and 30 associates. Set prices to reflect cost and overhead. Built retail displays to emphasize different products and promotions. Focus constantly to increase sales and check average through great products, excellent customer service, and having ample quantities. Mentored supervisors to help them grow and learn.   Accomplishments During my time I have increased sales by 8% overall. I have implemented numerous different programs such as green/conservation initiatives, beverage sales increases by offering promotions, and increasing traffic and sales with exciting theme days.

Preparing, cooking, and plating all food in country club Grille RoomPreparing, cooking, plating, and serving all food for country club catered eventsSolely responsible for dessert preparationsCreated new dessert menu items and daily restaurant specials

Prepare, cook, and plate all food.Helped develop "Inflight Catering" menu. Created standardized recipes for inflight menu, and developed presentation and packaging styles.

Handled customer service issuesManaged reservationsWon national "Spirit of Hampton" award for exceptional customer service.