Mary Easley Email and Phone Number

▪ Oversaw the full lifecycle of claims, from assignment through resolution, by engaging with involved parties, witnesses, and law enforcement to make informed liability decisions. ▪ Conducted comprehensive investigations, including scene assessments, canvassing, and vehicle damage evaluations, to resolve complex liability cases. ▪ Performed detailed coverage investigations by gathering necessary documentation to either confirm or deny coverage. ▪… Show more ▪ Oversaw the full lifecycle of claims, from assignment through resolution, by engaging with involved parties, witnesses, and law enforcement to make informed liability decisions. ▪ Conducted comprehensive investigations, including scene assessments, canvassing, and vehicle damage evaluations, to resolve complex liability cases. ▪ Performed detailed coverage investigations by gathering necessary documentation to either confirm or deny coverage. ▪ Presented total loss settlement values, secured salvage releases from policyholders or claimants, and completed field clearing notes, effectively reducing salvage storage costs by transitioning claims to the Salvage department• Prepare total loss legal paperwork for example;Total loss letters, settlement breakdowns, vehicle valuation and letter of guarantee request to obtain. Show less

▪ Processed and paid claims across multiple lines of business in various states, ensuring accuracy and efficiency.▪ Reviewed electronic claim files, gathering necessary information through police reports, photos, and videos to complete claim assessments.▪ Managed inbound and outbound calls, consistently meeting or exceeding customer satisfaction expectations.▪ Conducted complex liability determinations through detailed scene investigations, canvassing… Show more ▪ Processed and paid claims across multiple lines of business in various states, ensuring accuracy and efficiency.▪ Reviewed electronic claim files, gathering necessary information through police reports, photos, and videos to complete claim assessments.▪ Managed inbound and outbound calls, consistently meeting or exceeding customer satisfaction expectations.▪ Conducted complex liability determinations through detailed scene investigations, canvassing, and vehicle damage examinations. Show less

▪ Maintained and updated the Aura database, ensuring accurate and timely recording of patient information, including current medications, allergies, and other critical data.▪ Coordinated with nurses and providers via Microsoft Teams to relay urgent medical information, ensuring timely communication and patient care.▪ Assisted patients in completing and submitting shortterm, long-term, and FMLA paperwork to insurance companies or employers in a timely… Show more ▪ Maintained and updated the Aura database, ensuring accurate and timely recording of patient information, including current medications, allergies, and other critical data.▪ Coordinated with nurses and providers via Microsoft Teams to relay urgent medical information, ensuring timely communication and patient care.▪ Assisted patients in completing and submitting shortterm, long-term, and FMLA paperwork to insurance companies or employers in a timely manner.▪ Delivered professional and dynamic training experiences to both onsite and virtual teams, enhancing their skills and knowledge. Show less

▪ Monitored vital signs, including blood pressure, heartbeat, and pulse, ensuring accurate and timely reporting to the healthcare team.▪ Observed patients' conditions and provided updates to the healthcare team to support effective care and decision-making.▪ Assisted patients with personal hygiene, mobility, and bathroom needs, ensuring their comfort and dignity.▪ Turned, repositioned, and transferred patients between beds, wheelchairs, and seats to prevent… Show more ▪ Monitored vital signs, including blood pressure, heartbeat, and pulse, ensuring accurate and timely reporting to the healthcare team.▪ Observed patients' conditions and provided updates to the healthcare team to support effective care and decision-making.▪ Assisted patients with personal hygiene, mobility, and bathroom needs, ensuring their comfort and dignity.▪ Turned, repositioned, and transferred patients between beds, wheelchairs, and seats to prevent bedsores and maintain their well-being.▪ Organized and maintained medical tools and equipment, ensuring they were easily accessible for healthcare staff. Show less