Mary Etta Email & Phone Number

Cincinnati, Ohio, United States

Experienced facilitating Scrum events like Sprint Planning, Daily Scrum, Sprint Review (Demo), and Sprint Retrospective respectively. Also facilitated Refinement sessions for Product Backlog Grooming. Expert facilitating sprint retrospective events by creating an environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem-solving.Ability to identify areas of improvement in the Software and Product Development process to increase work productivity and efficiency.Expert individual focused on empowering scrum teams to Self-Organization and coaching the teams to a level of maturity where they can function independently. A coach to the Product Owner, ensuring that the Product Owner understands the Scrum processes and can fully maximize the Product Backlog in order to achieve the best value, with main aim to satisfy the Business Owner/Customers.

Oakland, California, United States

Good track record building a productive environment where team members own the product and enjoy working on it, by encouraging and motivating them and praising them at the end of each sprint for a job well done. Enjoy working in an environment where I am the point of contact for external communications with customers and stakeholders.Analyzed support tickets and found solutions to software issues utilizing previous help desk support pages.Led team in creating account class spreadsheets to resolve technical issues.

Houston, Texas, United States

Supported Cross-Functional teams while coaching and mentoring them to Self-organization and maturity.Highly motivated my teams by creating team dynamics and worked actively to boost good communication and collaboration, thereby achieving high-performing teams.Coached Product Owners to create and maintain a healthy Product Backlog assisting during the Refinement session to groom the Backlog and get User Stories ready for execution.

Houston Tx

Implement inbound/outbound vendor files: (carrier, demographic & deduction)Coordinate new functionality in the benefits system with product development and developersResearch/Troubleshoot client inquiries regarding system and process issuesPerform other tasks as needed Created Business Rules Document and Requirement Traceability Matrix to track the requirementsAggregates team objectives into program PI (Planning Increments) objectives creates and publishes the roadmap for visibility and transparency.