With a natural inclination to detect optimization opportunities, I thoroughly assess and anticipate process improvement changes before I design and implement solutions that deliver healthcare sales and service results. Embracing the entrepreneurial spirit with my strategic leadership and communication skills, I'm able to build strong, productive relationships. As a Certified Salesforce Administrator, I advise and collaborate with executives and end users to support adoption of Salesforce, optimize business processes across departments, and improve automation. Leveraging my resourcefulness to improve what already exists I build new teams that provide rich customer-centric experiences at every opportunity. My healthcare operations and sales experience has allowed me to gain a wide range of skills and expertise including: Meeting Aggressive Goals, Building/Managing Relationships, Consultative Selling, Resolving Customer Issues, Cross-Functional Collaboration, and Educating Customers (including physician providers, patients, and health payers). Being an effective business change agent requires one to concurrently nurture diverse relationships while understanding what needs to be achieved. People who know me, say I do this well. I spent almost 6 years developing various multidisciplinary teams of up to 20 individuals to successfully deliver sales and service results. I have been selected to contribute to several patient experience improvement initiatives, and have achieved notable results in various leadership roles. An avid golfer with a strong drive, I enjoy the networking opportunities the course has to offer. If you would like to network, or golf, with me, please reach out via LinkedIn.