Front Office and Bar SupervisorFairfield Inn by Marriott • Managing bar and kitchen (ordering, scheduling, hosting private event, costing)• Bartending • Serving food• Front office Supervisor duties • Providing guests superb arrival and departure experience• Handling guests complain• Telephone Operator• Guest experience expert; handling Marriott Bonvoy Elite Guests

Front Office and Bar Lead (Operation Lead)Residence Inn by Marriott • Managing bar and kitchen (ordering, scheduling, hosting private event, costing)• Bartending• Front office lead duties • Providing guests superb arrival and departure experience• Handling guests complain• Telephone Operator• Guest experience expert; handling Marriott Bonvoy Elite Guests

Front Office AgentMarriott Stanton South Beach Miami Beach, Florida, USA• Providing guests superb arrival and departure experience.• Telephone Operator• Night Auditor• Room service taking orders and delivery• Guest experience expert; handling Marriott Bonvoy Guests• Responsible for Upselling and Upgrades and Bonvoy Enrollments

Spa ReceptionistMarriott Hotel Al Forsan• Welcoming guest in the Spa and Leisure Club• Responsible for spa and leisure phone calls and emails• Responsible for reservation and guest inquiries• Present and sell spa products to current and potential guest• Process payments from clients of the services availed from the spa and leisure club• Assisting Supervisor Duties (Payroll, Ordering, Weekly/Monthly Inventory, Report etc.)

Lobby Lounge Attendan(Pre-Opening)Marriott Hotel Al Forsan • Responsible for lobby lounge phone calls and reservations.• Taking food orders from guests in the area of the lounge.• Responsible for keeping the lobby lounge clean and tidy.• Ensuring all cash, charge, float and till procedures are carried out in accordance with company policy.

Making Different Types of Coffee