• Greeted and seated the members and guests in a professional and friendly manner• Ability to communicate effectively and actively listen to members needs to ensure great service experience• Paid close attention to any dietary or allergy restrictions of members• Cleaned tables and reset places quickly and effectively.

• Operated on multiple computer systems to provide correct and adequate information for the client• Made inbound and outbound calls to clients concerning their status of their payment for the account• Authorized to take payments over the phone by clients through Check or Credit Card• Reinstated clients Digital Products after taking payment• Ability to react appropriately and come to a resolution when handling upset or angry clients.

• Obtained documents, clearances, certificates and approvals from local, state and federal agencies• Ability to react appropriately and calmly in emergency situations while using knowledge of CPR and emergency medical procedures• Elf-motivated and able to work without supervision• Excelled in interpersonal communication and organizational skills• Carried out additional duties assigned by supervisors and/or managers• Experience in Public Facility Management• Strong and swift problem solving.

• Greeted and checked in all members and guests in a professional and friendly manner• Continually checked and tested the pools chemicals to ensure safe swimming and safe pool activity for the club members and guests• Enforced pool rules in a consistent manner• Ensured the safety of members and guests of the club by responding immediately to emergencies and identifying potential accident hazards• Knowledge of customer service standards and procedures• Ability to fill out appropriate reports such as accident reports.