Mary Hoon Email and Phone Number
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A highly dedicated and results-oriented sales support professional with an extensive record of achievement in project and business relationship management, quality assurance, policy and procedure development and operations support. Leverages excellent communication and collaboration skills across diverse organizations and effectively manages simultaneous projects and tasks to completion.
Wellmark Blue Cross And Blue Shield
View- Website:
- wellmark.com
- Employees:
- 1682
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Customer Service AssociateWellmark Blue Cross And Blue Shield Jun 2017 - PresentSioux Falls, South Dakota Area
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Business Relationship CoordinatorMidcontinent Jan 2015 - Mar 2017Managed Ethernet and off-network circuit order coordination and fulfillment processes for small/medium, enterprise, and wholesale orders, phone line, cable modem data, Ethernet over Docsis, and T1/SIP order fulfillment, working with cross-functional teams and customers to ensure accurate and timely installation of contracted services. Mentored and trained new business relationship coordinators. -
Business Sales Support SupervisorMidcontinent Communications Jan 2011 - Jan 2015Sioux Falls, South Dakota AreaManaged team of 10 Sales Support Specialists for small/medium business sales, enterprise fiber-based sales and cable advertising sales.
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Business Services Operations Support SpecialistMidcontinent 2006 - 2009Sioux Falls, South Dakota AreaServed Sales Account Executives in handling contract fulfillment from beginning to end, including site surveys, scheduling installation with customer, vendors, and internal cross functional teams and following up after installation completion of services. Acted as primary QA representative for enterprise services.
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Telecommunications Manager, Switchboard Operator, Medical RecordsAvera Mckennan Hospital & University Health Center Mar 1985 - Oct 2001Sioux Falls, South Dakota AreaManaged 15 switchboard operators and 2 telecommunications technicians, hired, trained, scheduled, coached staff, wrote policies and procedures, maintained telecommunications trouble calls, moves, additions and changes of equipment. Performed switchboard duties, assisted guests and patients at front reception desk. Medical Records tagging and assembly of records.
Mary Hoon Skills
Frequently Asked Questions about Mary Hoon
What company does Mary Hoon work for?
Mary Hoon works for Wellmark Blue Cross And Blue Shield
What is Mary Hoon's role at the current company?
Mary Hoon's current role is Customer Service Associate at Wellmark Blue Cross and Blue Shield.
What is Mary Hoon's email address?
Mary Hoon's email address is ma****@****dco.com
What skills is Mary Hoon known for?
Mary Hoon has skills like Telecommunications, Process Improvement, Troubleshooting, Call Centers, Customer Satisfaction, Account Management, Team Leadership, Networking, Wireless, Management, Project Planning, Customer Retention.
Who are Mary Hoon's colleagues?
Mary Hoon's colleagues are Danen Sorensen, Jim Sullivan, Alyssa Janicke, Angela R Krull, Reidburn, Marsha L, David Guttmann, Julie Eisenbraun.
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