Mary Jo Markowski Email & Phone Number

Saint Clair, Michigan

Manage a portfolio of new and existing customer accounts with credit limits up to $9M, while collaborating with Sales Managers and the CFO to balance risk with reward on certain accounts. Manage A/R exposure, including contacting customers for payments, implementing payment plans, and collaborating with Sales staff to identify and rectify account issues. Participate on a cross functional team to test updates to the company's ERP system (Agility). Assists with cash application as needed. Manage A/R Specialist role, providing training, feedback, and support to make sure that person is successful.

New Haven, Mi

Managed a portfolio of new and existing customer accounts with credit limits up to $500K and assisted Senior Credit Analysts with reviews above $500K. Compiled and reported monthly results to the business unit, collaborated with controllers and sales on customers to target for improvement or increased business opportunities. Managed A/R exposure, including contacting customers for payments, implementing payment plans, and collaborating with shared services and the business unit to identify and rectify issues (deductions, unapplied cash, etc.). Assisted with the transition of credit functions to shared service teams in Costa Rica before my position was eliminated in the United States.• Chosen by management to assist in SAP High Radius credit module implementation coaching teammates on its use, resulting in quicker adaptation by the shared service teams • Served on the CCM Engagement Team for two years, including one year as President, and oversaw the creation of “Pursuit of Excellence” reward program for high performing individuals/teams

St. Clair / New Haven Mi

Managed a portfolio of new and existing customer accounts with credit limits up to $100K and assisted Credit Analysts with reviews between $100K and $500K. Collaborated with A/R Analysts on accounts that were over limit due to past due issues and helped develop plans to bring customers into compliance. Applied for and accepted position as Credit Analyst.• Collaborated with A/R Analysts to improve payment trends on two key customers, resulting in a 40% to 50% drop in their average days late indicator• By proactively reviewing limits and monitoring A/R exposure, my portfolio of approximately 2000 accounts only had three over limit at year end by a combined total of $2,400

St. Clair, Mi

Managed accounts receivable exposure for the Cargill Salt and Cargill Deicing Technology business units with a goal of keeping accounts current to 10 days late at 97%. Reviewed orders on credit hold due to over limit or past due issues; recommend credit increases, contacted customers for payment information, or held orders to ensure compliance with the credit limit and/or payment terms. Presented monthly results to business unit stakeholders. Applied for and accepted Credit Coordinator position when it became available.• Collaborated with the Salt business unit to resolve open disputes on accounts, resulting in a reduction of $468K in the oldest aging buckets and moving overall A/R closer to the 97% current plus 10 day goal• Chosen by the department head to act as the CCM representative (tag) to Salt business unit, a result of the trust and knowledge developed in past work for the business unit

St. Clair, Mi

Managed a portfolio of new and existing customer accounts with credit limits up to $100K with a goal of keeping accounts receivable from current to 30 days past due at 97%. Researched and resolved short payments and disputes and contacted customers for repayment on invalid items or terms disputes. Became Accounts Receivable Analyst when business unit credit function was merged with corporate Credit and Cash Management function.• Collaborated with teammates to develop a more efficient and robust credit scoring model and A/R reports using an Access database, which won a Diamond Crystal award from the Cargill Salt business unit• Worked with a cross functional team to develop a fee system for customers who excessively returned bulk product, resulting in a $1K fee per returned truckload that helped offset return freight and stocking expenses

St. Clair, Mi

Analyzed customer credit applications, financial statements, and credit reports to determine an appropriate credit limit up to $50K. Researched customer deductions to approve clearing and obtained repayments for invalid items. Verified and processed customer incidents, keying adjustments for product returns, damages, diversions, pricing, etc.• Quickly established a reputation as a “Go to Gal,” helping teammates become more familiar with financial statements, which resulted in increased efficiency of reviews• As a result of quickly building trust and learning business unit guidelines, was given responsibility for teammates’ order releases despite not having a portfolio of my own as a temporary employee

Lenox, Michigan

Accounts Payable/Administrative Assistant Managed branch accounts payable, which included matching purchase orders and receiving documents to invoices, coded to appropriate ledger accounts, entered invoices into financial software, prepared outgoing checks for payment, and reconciled monthly statements from vendors.Accounts Receivable/Administrative Assistant Managed branch accounts receivable duties, which included compiling monthly statements to select customers, obtained financial information to secure customer credit accounts at the outside billing service, and contacted customers for payment status. Balanced cash drawer and credit card terminal transactions daily and investigated any discrepancies. Processed credit applications for customers purchasing John Deere equipment through the John Deere Pathways website.

Macomb, Mi

Managed day-to-day office operations, including all bookkeeping functions using Quickbooks. Performed physical inventory count. Generated customer invoices and processed incoming payments using security industry specific software. Matched invoices to receiving documents to process accounts payable. Prepared weekly payroll information for payroll service. Prepared quarterly and year end documents for processing by outside CPA. Maintained small peer to peer computer network. Assisted in receptionist duties, including answering incoming calls and performing basic alarm system troubleshooting over the phone.

Bachelor’S Degree, Accounting And Finance, With Distinction

Bachelor’S Degree, Computer Information Systems, Magna Cum Laude

Associate’S Degree, Business, Magna Cum Laude